Position: ServiceNow Admin
Location: Tacoma WA
Duration: 6+ Months,
Job description
Role Summary:
•Technical Consultant will be responsible for Support of the Service Management product/tool suite
• Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
•Resolve L2/L3 tickets
•Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
•ServiceNow development and support experience of 5 years plus.
•Thorough understanding of ITIL best practices and common IT Service Management processes
•Experience of working on Transformation/Migration projects of ServiceNow
Certifications
•ServiceNow Administration
•ITIL foundation Certification
Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)
H1B copy and Passport Number mandatory For Submission.
Skills Required
- ServiceNow development and support experience of 5 years plus
- Thorough understanding of ITIL best practices
- Certifications: ServiceNow Administration, ITIL foundation Certification
- Experience of working on Transformation/Migration projects of ServiceNow
What We Do
Established in 2005, Agile Enterprise Solutions Inc (AES) is a professional Consulting firm with offices in Cheyenne, WY, Warrenville, IL, Frisco, TX, and Austin, Texas. AES presently have over 650+ employees / contractors serving top notch clients across the United States. We cater both Contractual and Permanent positions. Agile accelerates business growth and careers by intensely attracting, assessing and placing specialized expertise in IT, Engineering, Semi conductor, Scientific and other industries. We precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve. Our services include: Staffing Services Software Solutions Application Development Engineering Services Infrastructure Services Agile Scientific
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