Service Engineering Manager

Posted 5 Days Ago
Be an Early Applicant
Tukwila, WA, USA
In-Office
142K-192K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
The Service Engineering Manager oversees service engineering, maintenance planning, and technical support, manages employee performance, and develops customer relationships while ensuring operational goals and quality standards are met.
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is currently seeking a Service Engineering Manager to lead the BGS C-40A Service Engineering and SEIT teams in Tukwila, WA.
This position will focus on supporting our Boeing Global Services (BGS) business organization and have overall responsibility for all engineering service and integration activities, including Service Engineering, Maintenance Planning, Technical Reach Back support for the customers' Maintenance Repair and Overhaul (MRO) Provider, and Systems Engineering Integration.
Position Responsibilities:
  • Manages employees performing engineering and technical activities in the areas of Service and Systems Engineering, Maintenance Planning, and Technical Publication updates
  • Develops and executes project and process plans, implements policies and procedures and sets operational goals
  • Acquires resources for projects, processes and provides technical management of suppliers and leads process improvements
  • Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports
  • Provides oversight and approval of technical approaches, products and processes
  • Manages, develops and motivates employees
  • Represents site engineering as the internal and external contact to the C-40A Program Engineering leadership
  • Acquires resources for projects and processes and leads process improvements. Achieves goals for cost, schedule, productivity, quality, and customer satisfaction
  • Keeps program leadership team informed by communicating status, metrics, progress to plan and listening to employee concerns and suggestions
  • Communicates policies and directives to enhance employee awareness of expectations
  • The candidate must be able to perform in a fast-paced, diverse work environment with excellent teamwork and communication skills
  • Past proposal and new business support experience preferred

Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration
Basic Qualifications (Required Skills and Experience):
  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership"
  • 5+ years of experience with aircraft sustainment or service engineering
  • 5+ years of experience in Configuration Management
  • 5+ years of experience with technical issues and/or service literature
  • Previous experience in military commercial derivative aircraft (CDA) engineering required.

Preferred Qualifications (Desired Skills and Experience):
  • Bachelor's degree in Aerospace Engineering, Electrical Engineering, Systems Engineering, or related STEM field
  • Engineering expertise and knowledge of systems with emphasis in Maintenance Planning, Technical Publications, and Flight Manuals
  • Experience as a CAM (cost account manager) in EVM (earned value management)
  • Experience using tools such as VECTOR and REDARS
  • Experience directly working with NAVAIR

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards and Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $141,950 - $192,050
Applications for this position will be accepted until May. 12, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support Company materials describe a dollar‑for‑dollar 401(k) match on the first 10% of pay for most U.S. nonunion employees with immediate vesting, plus a student‑loan match feature; certain bargaining units add employer contributions or distinct match formulas. These features make long‑term savings a notable strength, though specifics vary by unit.
  • Parental & Family Support Boeing advertises up to 12 weeks of fully paid parental leave per event for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy assistance. Backup care and other family supports are also highlighted.
  • Healthcare Strength Official sources outline comprehensive medical, dental, vision, disability, and life coverage, plus mental‑health/EAP resources and backup care. Some agreements cap employee healthcare cost share at defined levels, reinforcing emphasis on coverage depth and affordability.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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