In a globalized, digital, attention scarce economy, customers have become active co-creators of brands. Knowing what drives customers, merging services seamlessly into customers lives, triggering the right emotions, and reaching out on the right channels is the only way for success in the market.
At ktc, we design innovative services, marketing campaigns and even corporate startups with a global mindset and a passion for entrepreneurship. In every project, we relentlessly focus on what customers want, feel and desire, and find solutions inspired by our deep know-how on the world’s most customer-centric frontrunners.
Out of our hubs in Eindhoven and Mexico city, we aim to to bring remarkable experiences to people. We apply Design Thinking and Lean Startup, but apart from frameworks, we get our hands dirty with the fuzzy front-end. We’re small in numbers, but take pride in an international client portfolio. As part of our growth, we are looking for a intern that fits with our DNA - entrepreneurial, global mindset, self-starter and committed.
How does that sound?
The position: Internship Innovation & Marketing I Co-Pilot of the CEO
We're not just looking for any kind of intern, we're looking for somebody that wants a springboard for a career. We're a small organization of about 20 employees, working for the most exciting multinationals and startups, serving their teams in Mexico, US, Italy, Singapore, Turkey and the Netherlands.
Some highlights
You will be working directly with the CEO / founder
You will be at the forefront of what's new: GenAI, Design Thinking, Sustainability and Innovation
You will become part of a global team, working together with our peer in Mexico.
How a typical day may look like...
You may be preparing a Miro board for a Global Design Sessions for one of our customers
You may be co-facilitating a training session on the use of GenAI for customer research
You may be brainstorming ideas for our next blogpost on sustainable service design
You may be hosting a meeting with one of our customers on their project progress
You may be talking a team member from the Mexican team, solving a design request from one of our customers
You may be preparing a proposal for one of our customers
Must-haves:
- You have currently doing university education in Strategic Design, Business, Marketing, Innovation or Entrepreneurship
- You are confident with customers and have 1-3 years of work experience directly with customers (this could be a store, call center etc) and have the proof to show it;
- Understanding of the marketing & innovation toolset: qualitative research, personas, journeys, etc
- English is a must. Dutch would be great. Spanish is a very welcomed plus
- Self-directed and extra-mile attitude towards customers
- Modest but confident
- Timezone is Dutch +/- 2 hours
What we offer:
- You work with top companies in innovative environments
- You will learn about all aspects of running a business
- Remote work with a lot of freedom. We believe that you care about the work you do, and that's what matters, not the hours you put into it
- An inclusive and humble team where helping each other out is paramount
- 350 euros monthly for your internship
Your application:
- CV
- Visual Portfolio (you can include a link to it on your Cover Letter);
Top Skills
What We Do
At ktc, we relentlessly focus on what customers want, feel and desire, to guide our creative thinking and design stories, services and experiences that trigger real emotions and leave a mark. As artists and scientists with a hunger for success, we are obsessed with the operation models of the most customer-centric frontrunners and apply this know-how for our customers.
Our team of around 30 specialists has worked in numerous exciting projects around the world, for brands that want to take their next customer- centric step in a fast changing world like Coca-Cola, Nationale-Nederlanden, Pfizer, Suzuki
