職務内容:
- 顧客のニーズと要求を理解し、提案書、見積書、作業指示書、検収試験計画書、フィージビリティスタディレポート、その他のドキュメントを作成する
- システムコンセプト、レイアウト設計、およびシステムアーキテクチャを作成する
- ロボットシステムとツールでシステム性能と実現可能性を検証する
- 営業活動、現場のアセスメント、ソリューション実装のために顧客の施設への出張（最大40％）を行う
- API定義、インテグレーション内容の仕様確認、および部品表などの顧客コミュニケーションにおける技術的詳細をレビューする
- 主要顧客、パートナー、およびベンダーとの関係を構築および管理する
- 専門家として、見込み顧客との技術セッションを実施し、技術的な質問に対応する
- ソリューションロードマップの議論に参加し、外部パートナーおよび社内関係者とのイニシアティブを主導する
- 顧客向けのデモを実施し、電気および機械システムのトラブルシューティングを行い、機器が正常に動作するようにする
必須要件:
- ソフトスキル
- 分析的および戦略的思考を持つ
- 急速に変化する優先順位と環境に適応する柔軟性
- 細部に注意を払い、非常に効率的に働く
- 優れた書面および口頭でのコミュニケーション能力、管理能力
- 技術と自動化への情熱があり、新しいことを学ぶ意欲がある
- 各技術および機械設備の能力や限界を理解している
- ハードスキル
- 倉庫または工場自動化分野での2年以上の業界経験
- 自動化機器の販売のための提案書や作業指示書を作成した経験
- 顧客や社内チームとの技術的な会話をリードする能力
- 顧客やパートナーとの対話を進めるために必要な資料を準備または作成する能力
- 電気および機械図面を読み、理解する能力
- 2D CAD（AutoCAD）および3D CAD（Solidworks、OnShape）でのコンセプトおよびレイアウト設計の能力
- ドキュメント作成、スプレッドシート、およびプレゼンテーションツール（Google Docs、Sheets、Slidesなど）に精通している
- 日本語を話せる
- 英語の読み書きができる
歓迎要件:
- 産業用ロボット、3Dカメラ、バーコードスキャナー、グリッパー、ロボットセンサーなどを扱った経験
- Linuxシステム、コマンドライン、ネットワーク関連の経験
- シミュレーションツール（Roboguide、Visual Componentsなど）の経験
- PLCプログラミング（Siemens、三菱、Omron、Keyenceなど）および制御ロジックの経験
- 韓国語を話せる
Responsibilities (What you’ll be doing):
- Understand customer needs and requirements, and write proposals, cost estimates, Statement of Work, Acceptance Test Plans, feasibility reports, and other documentation
- Generate system concept, layout design, and system architecture
- Validate system performance and feasibility with robot systems and tools
- Occasional travel to customer facilities for sales conversations, site assessments and solution implementations (up to 40% travel)
- Review and approve technical details in customer communication including API definition, integration responsibilities, and Bill of Materials
- Build and manage relationships with key customers, partners and vendors.
- Serve as the subject matter expert, have technical sessions with prospective customers and respond to their technical questions.
- Participate a solution roadmap discussion and lead the collaboration initiative with external partners and internal stakeholders
- Run the customer demo and troubleshoot electrical and mechanical systems to make sure the equipment is operational
Experience and skills you’ll need:
- Soft skills
- Demonstrated analytical and strategic thinking
- Flexibility to adapt rapidly changing priorities and environments
- Detail-oriented and extremely efficient
- Excellent written and verbal communication, and organizational skills
- Passion for technology and automation and eager to learn new things
- Understanding of each technology and machinery’s capabilities and limitations
- Hard skills
- 2+ years of industry experience in the fields of warehouse or factory automation
- Experience in writing a proposal or an SoW for automation equipment selling
- Ability to lead the technical conversation with customers and internal team
- Ability to prepare or write up material needed to proceed customer and partner conversations
- Ability to read and understand the electrical and mechanical diagrams
- Ability to design concepts and layouts with 2D CAD(AutoCAD) and 3D CAD (Solidworks, OnShape)
- Familiar with tools for documentation, spreadsheet, and presentation (such as Google Docs, Spreadsheets, and Slides)
- Fluent in Japanese
- Reading and writing in English
Bonus if you have:
- Experience working with industrial robots, robotic sensors such as 3D cameras, barcode scanner, and grippers
- Exposure to Linux system, command line, and networking
- Experience with simulation tools (Roboguide, Visual Components, etc)
- Exposure to PLC programming (Siemens, Mitsubishi, Omron, Keyence, etc) and control logic
- Speak Korean
Top Skills
What We Do
OSARO is AI for industrial automation. In essence, OSARO’s software enables industrial robots to perform diverse tasks in a wide range of environments. OSARO is transitioning the industry from static robotic systems into dynamic solutions.
PRODUCTS
OSARO Pick is a full suite of machine-learning software, which automates piece picking for distribution centers. Our proprietary system recognizes objects and controls the movement during the picking process.
OSARO Vision is a stand alone solution that recognizes products for factory automation. OSARO Vision is an application of flexible software that can be integrated into any robotic system and licensed to large providers and/or their subcontractors.
The demand for warehouse automation technology is increasing due to the convergence of several factors: the rapid shift to a competitive online shopping business, high capital costs coupled with growing labor shortages around fulfillment centers worldwide, and the acknowledgement of the maturity of technology to safely and cost-effectively create and sustain smart factories.
Our markets are global and include e-commerce fulfillment and materials handling ($180B market); industrial robotics ($20B market); retail, health and beauty products, apparel, electronics and we are testing applications in the food processing and distribution industry, as well as automotive assembly - trillion dollar markets.
Our business model is to work directly with warehouse technology providers to accelerate systems integration. And, as we are a software provider, once the robotic hardware is procured, our vision and control systems can be up and running in hours.
OSARO employs a diverse & talented team of experts in the specialized field of machine and deep learning. Our core values are integrity, responsibility, focus on continuous learning, speed and determination and kirei, a Japanese kanji meaning brilliant. Our team is dedicated to building these core values into our products.
