IPsoft is a global managed services provider of autonomic-based services. The company’s mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies.
Job DescriptionIn a Typical Day, you will:
• Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation
• Work with clients to align our support to their requirements with a high level of attention and intimacy.
• Identify and Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments.
• Architect and Manage new projects and deployments of client infrastructure.
• Coach Junior Systems engineers
Qualifications• Expert level knowledge of Microsoft Enterprise Business Applications. Such as;
o Windows Server Infrastructure
o Directory Services
o Exchange
o SharePoint
o SCCM
o SCOM
o LYNC
• Comprehensive understanding of PowerShell Scripting and automation practices.
• Advanced knowledge of virtualization technologies including; VMware, HyperV and Citrix. (Must be strong in VMware and other virtualization technologies)
• Document Standard Operating Procedures for troubleshooting.
• Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
• 5+ years’ experience managing an Enterprise infrastructure.
Additional InformationRock star (Preferred) Qualifications in addition to those required:
• Knowledge of Cross platform technologies such as Unix, Storage, Networking.
• Ability to develop in Java, JavaScript, Perl or .Net.
• Familiarity with RegEx.
• Degree in computer systems or computer science preferred.
**Normal shift and scheduled!
Top Skills
What We Do
IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.
