Company Information
At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area.
Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, strengthen security, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence.
Role Summary
We are seeking a highly skilled Senior Windows Systems Engineer based in Indonesia or the Philippines to support our U.S.-based clients during overnight U.S. business hours. This is a full-time remote position for an experienced infrastructure professional who thrives in fast-paced enterprise and MSP environments.
The ideal candidate has deep expertise in Windows infrastructure, Active Directory, virtualization, Microsoft 365, and enterprise systems administration. This individual will serve as a senior escalation resource responsible for maintaining secure, stable, and high-performing environments across multiple client infrastructures.
This role requires strong technical troubleshooting skills, infrastructure ownership, automation capabilities, and the ability to work independently in complex production environments.
Duties and Responsibilities
- Provide advanced Level 3 support and escalation for enterprise Windows Server environments
- Design, implement, maintain, and troubleshoot Active Directory, Group Policy, DNS, DHCP, and Windows infrastructure services
- Administer and optimize Windows Server environments including performance tuning, patch management, upgrades, and lifecycle management
- Manage and maintain WSUS and enterprise patching strategies across multiple environments
- Design, implement, and maintain Group Policy Objects (GPOs) and Windows security policies
- Support and administer Hyper-V virtualized environments including host management, VM provisioning, and performance optimization
- Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, Entra ID (Azure AD), and related cloud services
- Assist with hybrid cloud integrations and identity management initiatives
- Develop and maintain PowerShell scripts and automation processes to improve operational efficiency
- Perform root-cause analysis and lead remediation efforts for complex infrastructure incidents
- Implement and maintain Windows security best practices, access controls, patch compliance, and system hardening standards
- Support backup, disaster recovery, and business continuity initiatives
- Monitor production systems proactively and respond to incidents during overnight support hours
- Create and maintain technical documentation, operational procedures, and infrastructure standards
- Collaborate closely with U.S.-based engineers, leadership teams, vendors, and end users
- Participate in infrastructure improvement and modernization projects across client environments
- Serve as a senior technical resource and escalation point for junior engineers and support staff.
Requirements
- 5–8+ years of hands-on experience in Windows Systems Administration, Infrastructure Engineering, or similar roles
- Strong expertise in Windows Server administration in enterprise or MSP environments
- Advanced knowledge of:
- Active Directory
- Group Policy
- DNS/DHCP
- Windows Server administration
- Microsoft 365 administration
- Strong experience with WSUS and enterprise patch management practices
- Experience supporting and administering Hyper-V virtualized infrastructure
- Experience with Microsoft Entra ID (Azure AD), hybrid identity environments, and cloud-based services
- Strong PowerShell scripting and automation experience
- Experience implementing Windows security best practices and access management controls
- Familiarity with backup, disaster recovery, and business continuity concepts
- Experience working in distributed enterprise or multi-client MSP environments preferred
- Excellent troubleshooting, analytical, and root-cause analysis skills
- Strong English communication skills, both written and verbal
- Ability to work independently, prioritize effectively, and manage multiple technical issues simultaneously
- Microsoft certifications are considered an asset.
Benefits
Salary: Philippines: $2,200–2,800 USD/month, Indonesia: $1,800–2,400 USD/month
• Two weeks paid vacation
• Additional Indonesia benefits include medical, dental, paid vacation, and retirement plan
Working Conditions
- Location: Fully Remote
- Schedule: Full-time overnight shift aligned with Eastern Time (USA)
- Environment: Fast-paced MSP environment supporting multiple client infrastructures and enterprise systems
- Occasional after-hours or on-call responsibilities may be required
Skills Required
- 5-8+ years of hands-on experience in Windows Systems Administration
- Strong expertise in Windows Server administration in enterprise or MSP environments
- Advanced knowledge of Active Directory, Group Policy, DNS, DHCP, and Windows Server administration
- Strong experience with WSUS and enterprise patch management practices
- Experience supporting and administering Hyper-V virtualized infrastructure
- Strong PowerShell scripting and automation experience
- Strong English communication skills, both written and verbal
- Microsoft certifications are considered an asset
What We Do
Bit by Bit is a Full Service IT Company. Tech Savvy. Business Smart. since 1987 We provide a wide range of technology products and services and business solutions to companies and organizations of all sizes across a variety of markets. We have specialized expertise in managed services, outsourced IT, Cloud solutions, hosted applications, document delivery and fax solutions, document management, data capture and forms processing solutions, workflow and business process management, collaboration solutions, application development, custom programming, website design, web application services, web experience management, web content management, social community platforms and digital marketing systems. We work with best of breed and industry leading software, hardware and platform providers and take the time to understand our clients specific needs and individual business requirements in order to tailor a solution and implement technology that will increase efficiency and productivity with extremely reliable performance and measurable ROI results. Our technical services and support professionals are experienced, trained and certified technologists, engineers, programmers and developers with a track record of delivering a high level of customer service. We pride ourselves on rapid response times and timely resolution and efficient completion of projects as promised and on budget. What differentiates us is is that we take time to listen and learn and understand the real business needs of our clients. It is not just the technology, but what the proper use of technology can do for you. We work together with you to help you navigate the constantly evolving world of technology and we have the expertise to determine the right path for your business. We value the long term relationships we have with our customers and work hard to continue to earn their trust. We focus on results - our reputation and your success depends on it.
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