About this role
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
We believe the future of fund distribution is digital. As digital adoption skyrockets around the world, we have an outstanding opportunity to shape how the investment industry will evolve. We are on a mission to simplify and democratize the ability to make better investment decisions, by delivering BlackRock’s insights and products through delightful digital experiences. Are you with us?
We’re looking for a senior experience manager to oversee multiple websites in EMEA. They will drive great digital experiences for clients, at scale, across multiple websites. This position acts as a connection point between Global Digital and EMEA Marketing teams, ensuring that local needs are met while maintaining global efficiencies.
Reporting Structure:
The Senior Experience Manager will report to the Head of EMEA Digital.
Main responsibilities:
Lead a web content operating model to activate marketing priorities and global firm activities across the EMEA web ecosystem.
Support the migration to a new content management system, ensuring continuity, adoption, and improved processes, with a view to drive long term transformation.
Manage overall site health including but not limited to user journeys, content & pages for consistency and broken links
Partner with Marketing teams to create, translate, scale and maintain digital experiences across websites.
Coordinate with global publishing group to ensure smooth operational model, high publishing standards and that issues are being raised and resolved on the site
Oversee strategic topics such as accessibility, SEO and page performance and coordinate with relevant teams to ensure we are performant, compliant and meeting the highest standards
Ensure urgent updates are made to site in fast market moments e.g. Geopolitical crises
Deliver site analytics at a regional and country level, highlighting key performance indicators (KPIs) and user insights in alignment with the Marketing and Media Functions (MMF).
Essential skills / experience
Several years’ experience overseeing experiences for awesome digital products and propositions, ensuring experience is delightful for clients throughout the product lifecycle
Excellent written and verbal communication skills with ability to build excitement and consensus among the core team, our partner groups and executive management
Ability to take complex customer and business problems, break them down in a clear, structured way and build novel, creative solutions that solve business and client needs
Experience with using agile to build a transparent, inclusive and focused environment for teams to deliver their best work
Proven track record driving an initiative to completion, making informed trade-offs as new information emerges and sweating the last 5% of the details that make a product our users love and our team is proud of
Supremely organized and able to prioritize your time to have the greatest impact on the team and on our initiatives
Skilled at working effectively with cross functional teams in a matrix organization
Flexible, collaborative, empathetic leader who doesn’t mind getting hands on when required to help the team
Curiosity for our business, clients and mission
Office location: Budapest (HU)
Our hybrid work model
Beginning in September, all employees will shift to at least 4 days in the office per week, with the flexibility to work from home 1 day a week. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers.
BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today.
At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together.
Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
