We are seeking a dynamic, results-driven SVP of Sales to lead and unify our Home Services (onsite personal property, estate sales, and residential downsizing) and Consignment (B2B, small-to-medium business, gallery, dealer, drop-off, and mail-in) sales organizations. Reporting to executive leadership, this sales leader will optimize lead routing and CRM pipeline management, scale seller acquisition across both B2C and B2B channels, and drive sustainable growth across all market channels.
TASKS YOU’LL BE JUGGLING- Executive Sales Leadership: Lead, mentor, and align VPs and managers across Consignment and Home Services divisions.
- Unified Sales Strategy & Execution: Set strategic goals, volume targets, commission structures, and revenue forecasts for both residential estate clearing (Home Services) and commercial/dealer consignment channels
- Pipeline & Lead Optimization: Oversee the end-to-end sales funnel in Salesforce CRM, ensuring rapid lead response, accurate lead classification (onsite vs. drop-off vs. mail-in), efficient lead dispatch, and high conversion rates.
- B2B Referral & Channel Partnerships: Build strategic referral networks with estate planners, trust & estate attorneys, realtors, auction houses, antique dealers, and luxury liquidators to ensure a steady supply of high-value inventory.
- Cross-Functional Operations Alignment: Collaborate closely with Operations, Cataloging, Logistics, and Gemology/Valuation teams to ensure proper appraisal, smooth inventory intake, and strict profitability thresholds per project.
- Consultation & Service Standards: Refine in-home consultation guidelines, service pricing structures (home service fees and sliding scale commission tiers), and seller onboarding to deliver high seller NPS and transparency.
- Market Expansion & Analytics: Monitor market-level performance, key sales metrics (average item value, conversion rates, intake volume), and luxury market trends to identify new regional growth opportunities.
CREDENTIALS WE ARE SEEKING
- Experience: 8–10+ years of progressive sales leadership experience, with a proven track record of managing multi-channel sales teams spanning B2C service sales and B2B business development.
- Domain Expertise: Deep knowledge of recommerce, consignment marketplaces, estate liquidation, luxury retail, or high-touch service industries.
- CRM & Technical Mastery: Advanced expertise in Salesforce CRM administration, sales automation, funnel analytics, and data-driven pipeline reporting.
- Strategic Vision & Operational Rigor: Demonstrated success building sales processes, defining clear channel boundaries, and optimizing intake economics.
- Communication & Relationship Skills: Exceptional executive presentation and negotiation skills, capable of engaging high-net-worth clients, corporate consignors, and professional referral partners.
- Education: Bachelor's degree in Business, Marketing, or a related field preferred.
- Mobility: Willingness to travel to client sites, regional hubs, and partner meetings as needed.
WHY JOIN EBTH?
Everything But The House (EBTH) is a revolutionary online marketplace for secondhand goods, art, jewelry, and antiques, headquartered in Cincinnati. We passionately serve those who have and want uncommon things, living at the center of a community that celebrates the rare, historical, weird and wonderful.
We offer competitive pay, comprehensive training, a supportive team culture, and a dynamic work environment where no two days are the same.
BENEFITS & PERKS:
- Benefit package including medical, dental, vision, life & disability
- 401k retirement plan with company match
- Flexible vacation time
- Employee discount program
We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.
Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.
Skills Required
- 8–10+ years of progressive sales leadership experience
- Experience managing multi-channel sales teams across B2C service sales and B2B business development
- Deep knowledge of recommerce, consignment marketplaces, estate liquidation, luxury retail, or high-touch service industries
- Advanced Salesforce CRM administration expertise
- Experience with sales automation, funnel analytics, and data-driven pipeline reporting
- Demonstrated success building sales processes and optimizing intake economics
- Exceptional executive presentation and negotiation skills
- Ability to engage high-net-worth clients, corporate consignors, and professional referral partners
- Bachelor’s degree in Business, Marketing, or a related field
- Willingness to travel to client sites, regional hubs, and partner meetings as needed
- Authorization to work lawfully in the United States
What We Do
Find & sell everything worth owning in this uniquely curated, carefully authenticated marketplace for secondhand goods. Discover an ever-changing assortment of art, jewelry, antiques, collectibles and more. We specialize in connecting interesting items from homes and consignment partners across the country to people seeking the uncommon.
