Senior Voice Tools Developer

Senior Voice Tools Developer

Company:

The Boeing Company

The Boeing Company is currently seeking a Senior Voice Tools Developer to join the Communication & Collaboration team in Berkeley, MO; Kent, WA; North Charleston, SC; Seal Beach, CA; or Seattle, WA. 

As a Senior Voice Tools Developer, you will be designing, maintaining, and supporting software used in Workplace Solution Voice Service organization. The Voice Tools Developer will configure, maintain, and administrate COTS IT system monitoring and provisioning applications such as Integrated Research Prognosis, Tone Software ReliaTel, and Ventraq NetPlus. The Voice Tools Developer will also configure, maintain, and administer in-house Voice tools such as VoIP Engineering and Reporting Tools. As a Voice Tools Developer, you will be upgrading and patching Voice tools to keep them updated and compliant. The selected candidate will work with Voice Team to investigate and fix issues of the Boeing enterprise communication system.

Position Responsibilities:

• Work with Voice Team to investigate and fix issues of the Boeing enterprise communication system.

• Function as a liaison with product vendors on change requests and defect fixes on COTS applications

• Develop and maintain reporting scripts and batch jobs

• Generate reports.

• Support Windows and Linux server administration

• Support Oracle and Microsoft SQL Server database administration

• Lead others to identify, evaluate and document complex computing system requirements

• Lead activities to architect, design, build and test delivery systems and components

• Provide technical leadership to evaluate product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments

• Provide technical support and consultation for the implementation and usage of complex delivery systems

• Work with appropriate product vendor for improvements and issues not resolved in-house

• Choose appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management

• Coordination with customers and product vendors on break fix tickets and major incidents

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience in different telephony systems and technologies (VoIP, Analog, PBX, etc.)

• 3+ years of experience with network protocols and/or routing table definition

• 3+ years of experience with LINUX and Windows operating systems at the system administrator level

• Experience with MS SQL Server and Oracle

• Experience with application development using Perl or Python programming languages

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree or higher

• Experience with common scripting tools such as Perl, Shell, etc.

• Experience with Cisco and Microsoft (MS Teams) infrastructure

• Experience with Operating Systems such as UNIX, Linux and Windows Server

• Experience with database systems such as SQL Server, MySQL and Oracle SQL

• Experience with Visual Basic for Application – VBA Code

• Experience with Microsoft PowerShell scripting

• Experience with network monitoring tools and protocols such as SNMP

• Experience with web and application servers such as Apache HTTP Server, Apache Tomcat and MS IIS

• Experience with collaborate multi-functionally with different departments and vendors

• Experience with working independently to solve challenging problems

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $120,700 – $174,800

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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