Senior Vice President, Education Services

Description

Position Summary

 Provides organization-wide leadership and strategic direction for education services across Iowa Hospital Association (IHA) and affiliated organizations under contractual agreement. Accountable for the design, delivery, and performance of a comprehensive portfolio of live, virtual, and hybrid education programs that advance member value, workforce development, and organizational priorities. Leads departmental strategy, budgeting, governance support, and stakeholder engagement while ensuring program quality, financial sustainability, compliance, and measurable outcomes. Serves as a key advisor to the Senior Leadership Team and Boards, aligning education initiatives with IHA’s purpose, strategy, and evolving member needs. This role reflects IHA’s behaviors of ownership, collaboration, innovation and servant leadership.

Responsibilities

• Establishes and executes IHA’s enterprise education strategy, prioritizing programs and investments that align with organizational goals and member needs, and evaluates success through participation, satisfaction, and demonstrated impact on workforce and leadership development outcomes

• Leads and is accountable for the performance of the Education Department, including personnel, budget, and operations, ensuring programs are delivered on time, within budget, and meet defined quality and financial targets

• Leads development and implementation of partnership and contract management, negotiating and managing agreements with speakers, vendors, venues and partner organizations and recommending strategic partnership decisions

• Directs development and governance of education programs, including content strategy, faculty selection, and program design, ensuring relevance, consistency, and measurable learning outcomes across all offerings

• Oversees planning and execution of signature events and leadership development programs, ensuring attendance, financial performance, and participant outcomes meet established targets

•  Delivers timely, decision-useful insights into program performance, trends, risks, and opportunities, and influencing enterprise decision-making to the IHA Board, councils, and executive leadership

• Leads innovation and scalability in education delivery, including oversight of virtual platforms, hybrid models, and learning technologies, ensuring reliable system performance, strong user experience, and expanded program access

• Models and promotes safe work practices, including proper workstation ergonomics, to support employee well-being and injury prevention

• Performs other related duties as assigned to support departmental and organizational goals

Internal Relationships

• Collaborates closely with the Senior Leadership Team and department leaders to integrate education strategy into organizational priorities

• Partners across teams to align education services with communications, workforce initiatives, membership strategy, and operational execution

External Relationships

• Builds and maintains executive-level relationships with member hospitals, contracted organizations, and external partners, driving engagement, program utilization, and alignment with strategic initiatives

• Serves as primary liaison and strategic partner to key external stakeholders, advancing organizational priorities and partnership outcomes

• Represents IHA in statewide and regional forums

Requirements

Knowledge and Skills

• Demonstrated ability to develop and lead enterprise-level strategy aligned with organizational priorities

• Expertise in instructional design, adult learning principles, and education program development

• Strong organizational leadership, financial management, and team development capabilities

• Executive-level communication and stakeholder engagement

• Proficiency in virtual education platforms, website applications, and digital media tools

• Creative thinker with strong evaluation and problem-solving capabilities

• Ability to manage multiple priorities and lead cross-functional teams

Education and Experience

• Master’s degree preferred or equivalent experience preferred

• Minimum fifteen (15) years of experience in education services, instructional design, training and development, or event management; experience in health care, hospital systems, or association environments required

• An equivalent combination of education, training, and experience may be considered

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 25 pounds at times, and on occasion, up to 50 pounds

Equal Opportunity Employer

Qualified applicants will be considered despite race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.