Senior Vice President, Client Experience

Posted 13 Days Ago
Be an Early Applicant
New York, NY
In-Office
160K-225K Annually
Senior level
Professional Services
The Role
Oversee client programs and budgets, build client relationships, develop brand communications strategies, mentor junior team members, and demonstrate financial acumen.
Summary Generated by Built In

Senior Vice President, Client Experience

New York


Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are.

A member of the Interpublic Group of Companies (NYSE: IPG) and The Weber Shandwick Collective, our footprint spans Asia, Europe, MENAT, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of public relations, marketing, and integrated media experts works with some of the world’s most iconic companies and brands to develop highly strategic and creative campaigns, collaborating across four talent communities: Client Experience, Insights, Creative, and Integrated Media.    

The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative. A Fast Company World Changing Idea, Accessible by Design is our commitment that all communication we create will meet the highest accessibility standards to reach people with sight, hearing, and cognitive disabilities.  


PRIMARY RESPONSIBILITIES.

  • Be a trusted counselor and thought leader for clients.
  • Own responsibilities for leadership of multiple clients and client programs, budgets, and teams.
  • Build, nurture and expand client relationships, growing organic revenue as a result.
  • Lead the development of brand communications programs for key accounts, facilitating cross-functional integration and collaboration with strategy, creative, and integrated media teams to ensure ideas are earned at the core, data-driven, break-through, and culturally relevant.
  • Translate strategies into tactical plans; ensure deliverables align with strategies and measurable goals.
  • Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Be an early adopter of new media trends, platforms, and practices, democratizing learnings and helping to raise the acumen of our organization and clients.
  • Understand what’s happening in culture and what’s top of mind among varied audiences, including Gen-Z and millennials, to identify and shape client opportunities.
  • Actively participate in agency business development and lead select new business
  • Demonstrate financial acumen in the areas of budgeting, billing, and staffing.
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
  • Contribute to the career growth of junior team members, serving as manager, mentor, and role model.

QUALIFICATIONS.

  • 12+ years of relevant brand marketing experience, ideally within the consumer packaged goods, food and beverage, consumer health and wellness, and over-the-counter healthcare categories.
  • Experienced in overseeing a portfolio of brands.
  • Experienced integrated marketer working across teams and disciplines – strategy, planning, analytics, creative, content development, earned media, influencer marketing, organic social, and paid media – in a communications agency environment.
  • Understands how to blend earned, influencer, owned, and paid strategies to accelerate ideas across our connected media world.
  • Depth in stakeholder mapping and building programs to reach them in engaging ways.
  • Significant experience providing thought leadership and counsel to senior management.
  • Experience building and leading high-performing teams; mentoring team members.
  • Strong project management skills and attention to detail; ability to multi-task in a deadline-oriented environment.

Current Global recognizes that your health and wellbeing are a priority. We offer a full suite of benefits including medical; dental; vision; 401k (with employer match); tuition reimbursement; $60 monthly reimbursement to be used towards nourishing your health; flexible time off policy; flexible holiday schedules; short-term disability; paid employee family leave; family building benefit. 

NYC Salary range: $160,000 - $225,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Current Global is proud to be an Equal Opportunity/Affirmative Action employer. Current recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status. 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Top Skills

Analytics
Brand Communications
Content Development
Earned Media
Influencer Marketing
Media Trends
Paid Media
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The Company
New York, NY
205 Employees
Year Founded: 2006

What We Do

IPG DXTRA companies bring together unique combinations of in-demand skills and expertise for clients, including experiential, public relations, sponsorships, innovation, brand, influencer, digital, social and analytics in categories as diverse as sports, healthcare, entertainment, CPG, luxury, tech and financial services. brand collective for organizations looking for different ways to succeed in complex environments where growth depends on uniquely configured solutions inspired by truly diverse teams.

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