Senior Vice President, Business Development

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Business Unit Mission: 

All Global, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.  

All Global maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. All Global services incorporate all the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

The mission of the SVP of Sales is to meet quarterly and annual sales targets by bringing in new business and growing existing accounts from a defined target base of All Global priority client verticals. This is an active outside sales role for a strong networker and effective closer. Additional responsibilities for this role include building and maintaining close relationships with clients, partnering with the delivery teams to resolve issues and deliver projects successfully, and achieving all personal financial targets. This role is also responsible for identifying client specific preferences and needs and communicating the best individualized practices and standard operating procedures to the rest of the team to ensure the client is receiving excellent customer service that exceeds their expectations. The ideal candidate for this role is a strong communicator with high-level networking skills, who is driven towards achieving financial outcomes.

Key Responsibilities:

Including, but not limited to the following:

• As a senior member of the team, the SVP should lead by example and deliver both financial goals and own key All Global sales and marketing initiatives
• Contribute ideas and strategies for success with the All Global Leadership team.
• Continuously develop new business and maintain current business.
• Monitor and maintain all sales KPIs on the various bidding and behavioral metrics we have in place to ensure optimized performance and balanced workloads, ensuring all team members are fully productive working against clear goals, monitored on a quarterly basis.
• Achieve all team financial goals, delivering as a minimum on target revenue profit per quarter.
• Create a vibrant and supportive business development culture within the team where all team members focus on account growth and prospecting.
• Be visible and active with all key accounts within the Sales Team, building strong relationships with main contacts.
• Lead on bid and proposal excellence, and ensuring we consider the client first while also making an effort to maximise gross profit.
• Accompany sales personnel on sales calls in person and on the phone.
• Build close working partnerships with delivery team leads and staff to ensure that client servicing from quoting to invoicing is seamless and of the highest possible standards.
• Build a strong network both inside All Global and with key client contacts at both a day to day and senior level
• Create, implement, and monitor strategic marketing and account plans that are multi-departmental where necessary to maximize revenue return from our clients and ensure the full product suite is sold.

Education and Training Required:

Bachelor’s Degree or equivalent work experience. Master’s degree or equivalent (MBA) a plus.

Minimum Experience: 

Over $5MM in recorded invoiced Sales at All Global or 10+ years in Sales.

5+ years of Sales Management Experience.

Knowledge, Skills, Abilities:

• Proven track record in securing new business
• Proven ability as a leader within All Global
• Able to effectively communicate with management, clients and internal departments
• Strong record to target achievement (sales activities, quotas, margins, etc.)
• Ability to champion accounts internally
• Collaborative and supportive with colleagues
• Positive influence on colleagues and other departments
• Excellent presentation skills
• Demonstrated experience in resolving issues, brainstorming, and problem solving.

Employee Benefits:

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4%/4% employee/employer contributions
• Vitality health
• Staff discount scheme
• Discounted gym membership​

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