Senior UX Product Designer — Advisor Technology
Join a growing UX team focused on evolving client-centered digital experiences for financial professionals. In this role, you will work closely with UX Strategists, Product Managers, Engineers, Researchers, Analytics partners, and business stakeholders to create innovative solutions that balance customer needs, business objectives, and technical feasibility.
As a senior individual contributor, you will lead experience design efforts from discovery through delivery, applying user-centered design methods, research insights, and strong product thinking to solve complex challenges. This role requires a strategic mindset, strong collaboration, excellent design craft, and the ability to influence stakeholders while championing financial advisor needs and exceptional user experiences.
We are passionate about setting a new standard for digital experiences and are looking for like-minded individuals. Join a team of self-starters who are tenacious and relentlessly curious. We exist to lead Vanguard into the future.
Core ResponsibilitiesDesign end-to-end experiences for advisor-facing digital products.
Translate client insights and business objectives into intuitive, elegant, and scalable design solutions while balancing human judgement with AI assistance.
Produce high-quality design artifacts (user flows, wireframes, prototypes, specs) that clearly communicate intent and are ready for development.
Leverage qualitative and quantitative data to inform and drive design decisions. Validate solutions through usability testing, pilots, and ongoing feedback loops.
Collaborate with UX Strategists, Product Managers, Engineers, Researchers, Analytics partners, and business stakeholders throughout the product lifecycle.
Support planning, facilitation, and synthesis from design thinking workshops, journey mapping, and ideation sessions with sales teams and cross functional partners.
Present and “sell” design solutions to senior management, project teams, partners, and stakeholders. Demonstrate the ability to champion the best possible user experience.
Partner with engineering teams to ensure design quality throughout implementation.
Contribute to design systems, standards, and UX best practices, and special projects as assigned.
Bachelor's degree in Design or Human-Computer Interaction, or equivalent professional experience.
Minimum of 5 years of UX, Product Design, or related experience.
Expertise in interaction design, visual design, prototyping, information architecture, and design thinking.
Proven experience solving complex communication problems and designing world-class experiences for large-scale programs.
Experience using qualitative and quantitative research to inform design decisions.
Strong communication, storytelling, presentation, and stakeholder management skills.
A high degree of creativity, empathy, passion, and problem-solving ability.
High level of craftsmanship and attention to detail in design execution.
Experience partnering with Product Management, Engineering teams, and Research in agile or lean environments.
Experience leveraging generative AI or emerging tools to drive innovation within the design process.
Experience designing advisor-facing, financial services, fintech, or enterprise software products.
Familiarity with design systems and scalable design patterns.
Experience facilitating workshops and collaborative design sessions.
Comfort operating in fast paced, evolving product environments with shifting priorities.
Interest in AI-driven experiences and emerging technologies.
Experience incorporating AI capabilities into digital products or design workflows.
Portfolio or work samples required.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Bachelor's degree in Design or Human-Computer Interaction, or equivalent professional experience
- Minimum of 5 years of UX, Product Design, or related experience
- Expertise in interaction design, visual design, prototyping, information architecture, and design thinking
- Experience solving complex communication problems and designing experiences for large-scale programs
- Experience using qualitative and quantitative research to inform design decisions
- Strong communication, storytelling, presentation, and stakeholder management skills
- Creativity, empathy, passion, and problem-solving ability
- High level of design craftsmanship and attention to detail
- Experience partnering with Product Management, Engineering, and Research teams in agile or lean environments
- Experience leveraging generative AI or emerging tools in the design process
- Portfolio or work samples
- Experience designing advisor-facing, financial services, fintech, or enterprise software products
- Familiarity with design systems and scalable design patterns
- Experience facilitating workshops and collaborative design sessions
- Comfort working in fast-paced, evolving product environments
- Interest in AI-driven experiences and emerging technologies
- Experience incorporating AI capabilities into digital products or design workflows
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
