At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewTeam: Experience Design & Research
Who We Are
At Motorola Solutions, we believe exceptional customer experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. Our Experience Design & Research team is a dynamic, multidisciplinary group of Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible.
Job Description
The Opportunity
As a Senior UX Designer, you will collaborate with product managers, developers, data scientists, subject matter experts and other members of the global UX team to design the next generation of public safety applications. You will be enabling a design-led product development process with a human-centered approach. You will be leveraging the power of design to inspire change and execute the vision.
Basic Requirements
What You'll Do
Deliver pixel-perfect design: Work closely with developers, Product Managers across various teams to deliver high-quality designs that are backed up by UX research.
Lead Discovery: Plan and lead customer discovery sessions to uncover unmet needs, align stakeholders, and generate actionable insights.
Prototype & Iterate: Rapidly translate abstract concepts into tangible prototypes leveraging AI tools, iterating based on feedback from users, customers, and internal teams.
Collaborate Across Disciplines: Partner closely with Product, Engineering, and Research teams to ensure solutions are feasible, valuable, and ethically responsible.
Champion the Vision: Present work, ideas, and strategic rationale in a clear and compelling way that inspires action from both technical and non-technical audiences.
Elevate Our Practice: Continuously refine and improve our team's design processes, methodologies, and collaborative practices.
What You'll Bring (Basic Qualifications)
Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience.
6+ years of experience in product design, service design, or a strategic design role.
A strong portfolio demonstrating both strategic thinking and hands-on design execution.
Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions.
Deep expertise in user-centered design methodologies, systems thinking, and design research.
Exceptional communication and storytelling skills (verbal, written, and visual), with the ability to distill complex information into clear, compelling narratives.
Proficiency with modern design and prototyping tools to rapidly visualize and test ideas.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Skills Required
- Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science, or related field, or equivalent practical experience
- 6+ years of experience in product design, service design, or a strategic design role
- Strong portfolio demonstrating both strategic thinking and hands-on design execution
- Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions
- Deep expertise in user-centered design methodologies, systems thinking, and design research
- Exceptional communication and storytelling skills (verbal, written, and visual)
- Proficiency with modern design and prototyping tools to rapidly visualize and test ideas
- Experience planning and leading customer discovery sessions to uncover unmet needs and align stakeholders
What We Do
Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.
