Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients. User Experience Designers play essential roles in the execution of beautiful ideas, products and services. They bring exceptional creative thought and craft, developing and delivering from brief to end user.
We are seeking an experienced and passionate Senior UX Designer to join our digital experiences team on a leading quick-serve restaurant brand. In this role, you will play a critical role in designing and executing the digital experiences that affect millions of customers and team members across thousands of restaurants. You will be key in deeply understanding problems, performing research and usability studies, ideating and prototyping to ensure customer experiences are intuitive, delightful, and on brand.
ROLE REQUIREMENTS
- A solid understanding and demonstration of user-centered design principles
- Design efficient, functional, and enjoyable digital experiences
- Work flexibly across multiple product lanes within a complex system of interactions
- Work both strategically and tactically, weighing tradeoffs and exploring multiple solution concepts
- Get to know and empathize with customers, staff, and operators
- Solid understanding of web and app paradigms and contemporary patterns
- Highly proficient in Figma, utilizing components, layouts, and design systems to create wireframes, interactions, and prototypes
- Continually innovates and improves on the processes and deliverables to set new standards
- Plan and synthesize research studies to inform design e.g., IDIs, usability testing
- Communicate and collaborate with various stakeholders and development teams in respectful ways that push for the best solutions
- Proactively identifying and advocating for better design and innovations that might have otherwise been missed— focusing on continuous improvement
QUALITIES AND CHARACTERISTICS
- You have a compelling portfolio of distinctive work showing both product and service design
- Able to develop simple and elegant design solutions to complex design problems
- You have exceptional written and oral communication skills
- You have expertise in cross-functional collaboration
- Foster progressive and limitless thinking
Hybrid Expectation
This position requires the candidate to be on the Atlanta-based client’s campus 1-2 days a week typically. Lunch and snacks are provided. Additionally, there will be opportunities to visit restaurants for research studies and innovation insights.
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Skills Required
- Solid understanding of user-centered design principles
- Proficient in Figma for wireframes and prototypes
- Experience designing digital experiences
- Exceptional communication skills
- Portfolio of product and service design work
AKQA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AKQA and has not been reviewed or approved by AKQA.
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Parental & Family Support — Policies include fully paid parental leave for all parents, adoption support, and family leave for caregiving needs. Additional supports such as subsidized backup childcare and regional enhancements reinforce family care.
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Healthcare Strength — Health coverage offers multiple plan options with full preventive care, mental‑health resources, and dental and vision coverage. Some regions provide 24/7 virtual doctor access and supplementary healthcare budgets for services not covered by insurance.
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Leave & Time Off Breadth — Time‑away provisions include generous paid holidays with increases over tenure and a companywide year‑end closure. Special, study, and event‑based leave (e.g., weddings, moving) broaden the range of available time off.
AKQA Insights
What We Do
The imaginative application of art and science. AKQA is a design and communications company that employs 2,200 professionals in 29 studios across five continents. Awarded two Cannes Lion Grand Prix’s in 2019, and recently named by Gartner and Forrester as one of the world’s leading experience design and innovation agencies.
