Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
🎥 Step inside life at Tyro here.
About the role
Our design team is a diverse, curious, and passionate group focused on creating intuitive, accessible, and engaging experiences across Tyro’s platforms. As a Senior UX Designer, you’ll play a leading role in design initiatives across our digital ecosystem, with a particular focus on Tyro’s banking platform. You’ll ensure our merchants have clear, consistent, and user-centred experiences when managing their accounts and financial tools, while also contributing to in-person payments, eCommerce, and design operations.
What you’ll do
StrategyHelp define and prioritise what we build, why, and for whom, bringing clarity to ambiguous problem spaces
Lead discovery activities, working with your team to frame problems and define clear hypotheses
Use research, insights, and metrics to influence decisions and advocate for user needs throughout the product lifecycle
Translate strategic intent into actionable design direction, balancing user experience with business goals
Design elegant, functional, and accessible interfaces grounded in a deep understanding of user needs
Confidently prototype and test ideas, evolving them through feedback and iteration
Tame complexity by simplifying flows and aligning solutions with design system patterns (or evolving them when needed)
Ensure your work considers edge cases, technical feasibility, and the finer points of interaction design
Experiment with new tools, including AI-enabled design workflows, to deliver better outcomes faster
Work as a trusted partner with product managers and engineers to co-create solutions and drive alignment
Influence priorities and approach through storytelling and clear articulation of user needs and design rationale
Mentor designers across the team, helping uplift design craft, process, and product thinking
Facilitate critiques and feedback sessions that grow the team’s collective confidence and clarity
Own end-to-end experiences within your product area and be accountable for their quality and performance
Drive improvements to the way we work, from design ops to how we prototype, research, and ship
Champion accessibility and inclusive design practices
Identify cross-team dependencies or overlaps and proactively bring people together to resolve them
Contribute to the evolution of our design system, patterns, and documentation to help scale design at Tyro
What you'll bring
5+ years of experience designing digital products across web and native apps
A strong portfolio demonstrating user-centred design from discovery to delivery
Proficiency in Figma, with experience using or adopting AI-powered design tools
Familiarity with research and testing methods
Strong communication and storytelling skills
Experience working in agile environments with engineers and product teams
A solid understanding of accessibility and inclusive design principles along with methods for embedding into product development
Enthusiasm for exploring how AI can enhance and accelerate design processes
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
#LI-Hybrid
Top Skills
What We Do
In 2003, Tyro set out to change the way payments are made. Today, we're still on a mission to make payments the easiest part of doing business, believing that nothing should stand in the way of business success for Australian merchants. We power more than 73,000 merchants across the country with in-store, online and on-the-go payments solutions designed specifically for businesses in hospitality, retail, services and health.
A tech company at heart, innovation has always been a part of our DNA at Tyro. We were the first tech company to obtain a full banking licence in Australia, allowing us to develop an integrated payments, banking and lending offering built specifically to make it easier for merchants to pay and get paid. Through Tyro, Australian merchants can accept payments anywhere, anytime, receive their takings on the same day and access fast, flexible funding through our award-winning repay-as-you-trade business loan as they scale and grow.
Marking our twenty-first birthday in 2024, this year we celebrate more than two decades of integrated connectivity with Australia’s innovative digital payments ecosystem. We work with more than 700 active partners in our broad and growing network to create seamless payment experiences and value-added products that customers love.
