Responsibilities:
- Own the full UX lifecycle for our eCommerce site—research, ideation, design, validation, and iteration—ensuring our digital experiences are intuitive, accessible, and conversion-optimized
- Design and deliver user flows, wireframes, prototypes, and high-fidelity UI that solve user problems and meet business goals
- Lead UX research efforts including usability testing, customer interviews, and behavioral data analysis to inform decisions and uncover insights
- Translate qualitative and quantitative data into design strategies that improve acquisition, engagement, and retention
- Partner with Digital Product and Engineering to define and prioritize the roadmap, contribute to A/B testing plans, and measure outcomes with clear UX success metrics
- Establish and evolve cross-functional design processes that ensure smooth collaboration between Product, Engineering, and Brand/Creative
- Collaborate with Engineering to validate technical feasibility and support implementation, ensuring design quality through launch
- Maintain and grow our design system and component libraries, promoting consistency and efficiency across digital touchpoints
- Be an advocate for UX best practices and a champion for the customer across all areas of the business
Qualifications:
- 6+ years of UX design experience, preferably in eCommerce or DTC environments
- A portfolio that demonstrates user-centered thinking, clear design rationale, and measurable outcomes
- Strong understanding of UX research methods, information architecture, interaction design, and responsive UI design
- Proficiency with Figma (or similar tools)
- Excellent communication and collaboration skills
- An ability to thrive in ambiguity and work independently, quickly and reliably in an agile environment
- Quick to make data-driven decisions that inform the design of the experience
- Experience with agile methodologies (scrum), JIRA and/or Asana a plus
- Bachelor’s degree in Design or Human Center Interaction a plus
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What We Do
Blueland is revolutionizing conventional cleaning and personal care products to eliminate the need for single-use plastic packaging, with our reusable, refillable products. We believe that we should be able to have a clean home without sacrificing a clean planet and that sustainable choices can be convenient, effective and affordable. We are a science-driven company with a pipeline of proprietary products that started with our cleaning sprays and hand soap. To date, we’ve already helped divert more than 1 billion single-use plastic bottles from landfills and waterways. We were the 2nd fastest growing direct-to-consumer in 2020, and have over 350K Instagram followers. We’re proud to be B Corporation Certified, recognized for meeting the highest standards of verified social and environmental performance, transparency, and accountability. Blueland was featured on the Season 11 premiere of Shark Tank, securing an investment by Kevin O’Leary. Blueland is well-funded by top tier venture capital firms as well as notable investors including Gwyneth Paltrow, Justin Timberlake and founders of Sweetgreen, Thrive Market, Honest Company, Rent the Runway, and Bonobos. We’ve been featured across top tier outlets such as the New York Times, Fast Company, TechCrunch, VOGUE, Wall Street Journal, Inc., and more.
