Senior UX Designer

At Arctic Wolf, we’re on a mission to end cyber risk. 

We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. 

More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. 

We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. 

We are looking for a UX Designer who will work closely with Agile development teams to design features and improvements to the Arctic Wolf product suite. You will work directly with Product Management and Developers to evaluate solution ideas, design prototypes, implement solutions, and validate those solutions with end users.

To be considered for this role, you should be able to provide several examples that demonstrate how you approach design, how you work with others, and what you have learned from each experience. You should come ready to showcase your skills and capabilities related to your problem-solving methods, attention to detail, well-crafted design, and the outcomes of your work.

Responsibilities

You will work with product owners to facilitate collaborative research workshops with stakeholders across the organization; prioritizing the results into actionable roadmaps that will generate measurable outcomes

You will work with Product leads, UX Researchers, and Developers to identify opportunities and deliver strategic design experiences that exceed customer expectations

You will design user journeys, user flows, wireframes, mockups, for new or improved features for product development teams

You will design interfaces with a strong understanding of technical constraints, business objectives, and customer expectations in mind

You must communicate and present to key stakeholders on product development teams throughout the lifecycle of new or improved features; maintaining a culture of transparency and collaborative feedback

You will create and perform usability tests to validate designs and suggest iterative improvements to Arctic Wolf products

You will contribute to Arctic Wolf Design Guidelines, Design Principles and Design System

We value a culture of sharing, so every team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams, over four days, to collaborate and build cool ideas outside the normal project scope. With innovation as the focus, some of these ideas will become features in our products.

Basic Qualifications

Visual design expertise demonstrated through high-fidelity mockups, wireframes, user flows, interaction models, prototypes, or other applicable work

Fluency in best practices for information architecture, interaction design, user-centered design processes, and user experience principles

Proficiency using modern design and prototyping tools (Figma, Lucid Suite, etc.) to solve complex problems and communicate in visually stunning detail

Highly collaborative and able to facilitate UX workshops and/or support UX workshops through note-taking, synthesis, and communication strategies

Experience working in an Agile development environment

Preferred Qualifications

Excellent and comfortable communication skills with an ability to present to and influence other designers and PMs.

Demonstrated attention to detail and ability to comprehend complex, technical product requirements and translate into effective product design strategies.

Strong ability to create complex design concepts clearly and persuasively across different audiences and varying levels of the organization.

Experience working on design projects in a collaborative multi-disciplinary team including designers, product managers, and software developers.

Previous experience following a design system and design patterns is preferred but not required. You will have access to the Arctic Wolf design system.

Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment.

Experience working with analytics and data to help shape product decisions and empower tracking the effectiveness of change.

Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training.

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 
• 18 days annual leave, flexible holidays & festivals, and paid volunteer days 
• Training and career development programs 
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 
• A modern workplace in Helios Business Park in Bengaluru

At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements.

Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.