As a Senior UX Designer, you will lead the development and enhancement of user experience strategies by conducting comprehensive research, analyzing data, and collaborating with stakeholders to align design solutions with business goals. This role requires expertise in interaction design, prototyping, and usability testing to create intuitive, user-centered products. You will influence cross-functional teams, manage partnerships, and translate research insights into actionable recommendations that drive customer satisfaction and business value. Your work will ensure consistent, scalable design solutions that anticipate user needs and improve overall product experiences.
*Immigration Sponsorship support is NOT available for this role*
About the team:
The Associate Experience Design Team – Global Front End is dedicated to delivering seamless and engaging user experiences through thorough research, prototyping, and interaction design. The team works closely with stakeholders to align design strategies with business objectives, ensuring solutions effectively address customer needs. By utilizing user insights and data analysis, the team continuously enhances usability and satisfaction. Members apply best practices in user experience and maintain clear communication across functions to foster innovation and deliver impactful digital products on a global scale.
What you'll do:
- Conduct user research including interviews, surveys, and contextual inquiries to identify experience gaps and inform design strategies.
- Develop and refine interaction designs and user journeys based on data analysis and emerging consumption trends.
- Collaborate with stakeholders to align UX solutions with business goals and communicate design rationale effectively.
- Create prototypes and detailed design specifications adhering to user-centered principles and platform guidelines.
- Lead usability testing efforts, analyze feedback, and iterate designs to enhance product effectiveness and customer satisfaction.
- Manage partnerships to integrate UX insights into product development and drive continuous improvement.
What you'll bring:
Experience designing user experiences that bridge between physical environments and digital products. (Examples: Self-Service kiosks, Self-Checkouts, Registers, Food-Ordering Kiosks)
At least 5+ years of experience working as a UX Designer, preferably within the retail industry.
Strong Understanding of Building Design Systems
Ability to work through ambiguous problems for different types of users operating in the same enviorment
Proven expertise in user experience design, including user research, prototyping, and interaction design.
Design for users who use in-store experiences to do their job and operations, as well as for customers who are purchasing or needing help in a store.
- Strong ability to conduct user discovery through interviews, surveys, and journey mapping to identify gaps and improve UX strategies.
- Experience managing stakeholder relationships with effective communication, engagement, and consensus-building skills.
- Proficiency in analyzing and interpreting qualitative and quantitative data to inform design decisions and business strategies.
- Skilled in usability testing, iteration, and applying user-centered design principles across digital platforms.
- Ability to develop detailed design specifications, wireframes, and prototypes aligned with business goals.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. Weare people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Benefits and Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more.
We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. Well collaborate in person at a regular cadence and with purpose.
Living the Walmart Value:
Focus on our Associates / Belonging - Identifies, attracts, and retains top talent; builds a high-performing team; embraces a culture of belonging.
Equal Opportunity Employer:
Walmart, Inc., is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- At least 5 years of experience as a UX Designer or in UI/UX, interactive and visual design, electronic art, multimedia design, or a related area
- Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or a related area, plus 3 years of relevant experience; alternatively, 5 years of relevant experience
- Experience designing UX that bridges physical environments and digital products, such as self-service kiosks, self-checkouts, registers, or food-ordering kiosks
- Strong understanding of building design systems
- Expertise in user research, prototyping, interaction design, and usability testing
- Ability to design for both in-store employees and customers
- Ability to conduct interviews, surveys, contextual inquiries, and journey mapping
- Experience analyzing qualitative and quantitative data to inform design decisions
- Experience managing stakeholder relationships and building consensus
- Ability to develop design specifications, wireframes, and prototypes
- Design certification, such as IDEOU Foundations in Design Thinking
- Experience driving product development in a UX area
- Master's degree in UI/UX design, interactive and visual design, product design, or a related area
- Related industry experience, such as retail, supply chain, eCommerce, or healthcare
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
