Senior UX Designer - CX - Ecommerce

Walmart CX Design - Senior UX Designer 

About the Team   

The Walmart Design team creates experiences and designs web experiences, tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world’s largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.  

As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.  

As a designer on the Walmart CX Design Team, you'll be designing omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.  

You will sweep us off our feet if you have...  
 

• A robust design aesthetic that brings together brand expressions and systems thinking.  

• A record of accomplishment working cross-functionally with shipping successful products.  

• A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.  

• Ability to explore a variety of design ideas and iterate quickly. 

• Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners. 

• Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space. 

• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so. 

• Experience of educating and mentoring designers.  

You will make an impact by:  

• Crafting the best experiences for millions of Walmart users and customers.  

• Partnering with design research to create insightful design solutions.  

• Constantly balancing business goals with user needs.  

• Rapid prototyping and experimenting in a fast-paced environment.  

• Multitasking across different projects and adapting to changing priorities.  

• Working with our Design System team to expand the component library.  

• Championing the Design Thinking philosophy throughout the business.  

• Communicating effectively with kindness and empathy.  

• Collaborating seamlessly with cross-functional partners.  

• Creating scalable experiences in partnership with our Design System team. 

• Championing the Design Thinking philosophy throughout the business.  

Minimal qualifications:  

• Degree in HCI, Information Architecture, Digital Design, or similar and 5+ years of experience in product design. 

• A fantastic portfolio.  

• Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.  

Perks and Benefits  

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off), multiple health plans, and much more.  

Equal Opportunity Employer  

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.