Senior User Researcher

We are looking for Senior UX / User Researcher, that will lead, design and execute high‐impact research initiatives that shape product strategy and inform design and engineering decisions across the full product lifecycle. You will serve as a trusted research partner to design, product, engineering and senior leadership stakeholders—advocating for users, shaping the research function, and influencing business outcomes.

• Lead the end-to-end research lifecycle: define research questions, choose methods (qualitative, quantitative, mixed‐methods), plan and execute studies, analyse findings, and synthesize actionable insights.
• Develop and own a multi‐phase research roadmap aligned with product strategy and business goals. (See Google example: driving multi‐phase research roadmaps across the product portfolio.)
• Partner with cross‐functional teams (UX design, product management, engineering, analytics, business leadership) to identify and prioritise research opportunities and integrate findings into product decisions. 
• Translate research outcomes into clear, compelling narratives, presentations and strategic recommendations for stakeholders—including executive audiences.
• Advocate for user needs and behaviours throughout the product development lifecycle: from generative research through evaluation and post‐launch learning.
• Mentor, guide or support other researchers (where applicable), contribute to building the research discipline, methods toolkit, and best practices.
• Influence the broader research strategy and culture—help shape how research is operationalised, how insights are consumed, and how research impacts product and business metrics.

• Fluent level of Dutch and English
• Bachelor’s degree (or equivalent) in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Sociology, Information Science, Anthropology, or a related field.
• Minimum 5-8 years of applied user/UX/product research experience in a product development environment (ideally in tech). 
• Demonstrated expertise in a wide range of research methods (e.g., interviews, field studies, diary studies, usability testing, surveys, analytics/behavioural data, mixed methods). 
• Proven ability to synthesise complex qualitative and quantitative data into meaningful insights and articulate them to diverse stakeholders.
• Strong influencing and communication skills: comfortable presenting to senior leadership and driving consensus across cross‐functional teams.
• Experience operating in a fast‐paced, ambiguous, and evolving environment—able to prioritise effectively and manage multiple research streams simultaneously.

• Track record of influencing product strategy and business outcomes via research.
• Experience mentoring or leading more junior researchers or building research teams/operations.
• Experience working in large, matrixed organisations, navigating complexity across product, design, engineering, analytics.
• Familiarity with analytics or statistical tools/data
• Experience in your domain of product (e.g., consumer apps, advertising systems, enterprise SaaS, safety/privacy systems) and/or working with regulatory, safety or complex systems.