Fidelity will not provide immigration sponsorship for this position.
Job Description:Senior UX Designer
The Role
Are you energized by solving complex problems and creating intuitive digital experiences that help customers achieve their goals? Fidelity Investments is seeking a Senior User Experience Designer. In this role, you will partner closely with product managers, researchers, engineers, and fellow designers to translate customer needs into simple, meaningful, and scalable solutions.
As part of a team of designers, working closely with a Design Lead, you will lead design efforts across key customer journeys, uncovering insights through research, exploring concepts through prototyping, and delivering experiences that drive measurable value. You will play an important role in influencing product direction while championing a customer-centered approach to decision-making and innovation.
The Expertise and Skills You Bring
You have experience designing digital products and services in complex environments where customer needs, business goals, and technical constraints must be balanced. The right candidate is comfortable navigating ambiguity, asking thoughtful questions, and collaborating across disciplines to move ideas from concept to delivery. Strong communication, facilitation, and collaboration skills, along with the ability to effectively present design concepts, rationale, and recommendations to stakeholders, is a must.
- 4-6 years of experience required
- A digital portfolio that can be reviewed virtually
- Experience with user-centered design methods, including research synthesis, information architecture, interaction design, prototyping, and visual communication.
- Skilled at translating qualitative and quantitative insights into actionable design recommendations and can clearly articulate design rationale to a variety of audiences.
- Ability to work within design systems while identifying opportunities to improve and scale them.
- Curiosity and a drive for continuous learning and design excellence.
The Team
Our team partners across the organization to create seamless experiences that strengthen relationships with advisors and clients. We bring together product, engineering, research, and design expertise to solve customer challenges and drive innovation across the business.
We believe exceptional experiences are created through collaboration, curiosity, and thoughtful leadership. Our designers have a significant voice in shaping strategy, influencing outcomes, and raising the standard for customer-centered thinking across Fidelity. We are committed to building a culture of learning, inclusion, and continuous growth while delivering experiences that improve customer outcomes, drive business value, and strengthen long-term client relationships.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 4-6 years of experience designing digital products and services
- Digital portfolio available for virtual review
- Experience with user-centered design methods, including research synthesis, information architecture, interaction design, prototyping, and visual communication
- Ability to translate qualitative and quantitative insights into actionable design recommendations
- Ability to clearly articulate design rationale to varied audiences
- Ability to work within design systems and identify opportunities to improve and scale them
- Strong communication, facilitation, collaboration, and stakeholder presentation skills
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
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