At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.
Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients. Senior UX Designers play essential roles in the execution of beautiful ideas, products and services. They bring exceptional creative thought and craft output, developing and delivering from brief to end user, and are inspired by technology and driven to use it in service of genuinely better human experiences.
We are seeking an experienced Senior UX Designer to support one of the most widely recognized names in connectivity and technology, a brand that is woven into the daily lives of millions of people across the country. This is a meaningful, high-visibility role where strong UX thinking, systems fluency, and thoughtful interaction design have a direct and tangible impact at enormous scale. Above all, this is a role for a designer with deep expertise in Figma design systems and a genuine command of the latest tools and ways of working, from agents and plugins to AI-driven workflows.
ROLE REQUIREMENTS
- A solid understanding and demonstration of user-centered design principles across complex digital product ecosystems
- Lead the design of large and complex systems of interactions, bringing clarity and coherence to multi-step, multi-lane experiences
- Deep expertise in Figma design systems, with expert-level command of components, variants, auto layout, libraries, and prototyping, and fluency in the latest Figma tools, agents, and plugins
- Develop and deliver high-fidelity wireframes, flows, and interactive prototypes primarily utilizing Figma
- Demonstrate advanced proficiency in leveraging AI tools to drive innovation and efficiency across all stages of the UX lifecycle
- Work with team members to develop and refine streamlined UX processes, setting new standards for quality and delivery
- Proactively pursue opportunities to improve strategy and approach in order to better address client and user objectives
- Define consumers, processes, and ideas from an objective point of view grounded in research and insight, and communicate that point of view with confidence and clarity to senior stakeholders on both the agency and client sides
- Work independently and proactively, taking ownership of the quality and consistency of all documentation and deliverables
- Lead and support designers across multiple projects, and contribute to thought leadership activities within the UX and product design discipline
QUALITIES AND CHARACTERISTICS
- A compelling portfolio of distinctive work showing both product and service design, with clear evidence of strong UX craft and systems thinking across complex digital platforms
- Deep, demonstrable expertise in Figma design systems is the number one priority, including fluency in the latest Figma tools, agents, and plugins
- Strong command of AI in design workflows, with a track record of using it to drive efficiency and innovation
- Able to develop simple and elegant design solutions to complex design problems
- Exceptional written and oral communication skills, with the confidence and clarity to present and advocate for design decisions directly to clients; this is an absolute must
- A proactive, self-directed working style, comfortable operating both independently and as part of a cross-functional team
- Expertise in cross-functional collaboration across design, product, strategy, and engineering
- Assists and guides other designers in their professional development, fostering a culture of innovation and continuous improvement
- Fosters progressive and limitless thinking
Location & Commitment
- Hybrid, one day in the office per week, so must be in or commutable to NYC
- Salary range: $100,000.00 – $230,000.00
Explore our extensive range of benefits here
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Skills Required
- Solid understanding and demonstrated application of user-centered design principles across complex digital product ecosystems
- Experience leading the design of large and complex interaction systems, including multi-step and multi-lane experiences
- Deep expertise in Figma design systems, including components, variants, auto layout, libraries, prototyping, tools, agents, and plugins
- Experience developing high-fidelity wireframes, user flows, and interactive prototypes primarily in Figma
- Advanced proficiency using AI tools across the UX lifecycle
- Experience developing and refining UX processes and improving design quality and delivery
- Ability to communicate design perspectives clearly to senior agency and client stakeholders
- Ability to work independently, take ownership of documentation and deliverables, and operate proactively
- Experience leading and supporting designers across multiple projects
- Portfolio demonstrating product and service design, strong UX craft, and systems thinking across complex digital platforms
- Exceptional written and oral communication skills, including presenting and advocating for design decisions directly to clients
- Expertise in cross-functional collaboration across design, product, strategy, and engineering
- Experience assisting and guiding other designers in professional development
- Ability to work hybrid one day per week in or commutable to New York City
AKQA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AKQA and has not been reviewed or approved by AKQA.
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Parental & Family Support — Policies include fully paid parental leave for all parents, adoption support, and family leave for caregiving needs. Additional supports such as subsidized backup childcare and regional enhancements reinforce family care.
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Healthcare Strength — Health coverage offers multiple plan options with full preventive care, mental‑health resources, and dental and vision coverage. Some regions provide 24/7 virtual doctor access and supplementary healthcare budgets for services not covered by insurance.
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Leave & Time Off Breadth — Time‑away provisions include generous paid holidays with increases over tenure and a companywide year‑end closure. Special, study, and event‑based leave (e.g., weddings, moving) broaden the range of available time off.
AKQA Insights
What We Do
AKQA is the frontier agency, uniting imagination, design, craft and technology to create new forms of value. For more than three decades, we've helped brands imagine what’s next and make what matters, from pioneering digital to defining the next era of AI. Operating across 19 countries and 30 locations, we work with organisations to build intelligent systems, digital products, connected ecosystems and immersive experiences that shape culture, deepen brand relevance and unlock growth. AKQA is a WPP agency.
