Senior TX & IP Fault Engineer

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Software
The Role
Perform remote provisioning and fault management for TX and IP network elements. Troubleshoot incidents, implement changes, coordinate field resources, perform moves/adds/changes, design and plan implementations, escalate to vendors, create RCA/lessons learned, update and create work instructions, and identify automation opportunities.
Summary Generated by Built In

Fault management Engineer for TX & IP – is an engineer responsible to perform remote provisioning and fault management of network elements, activation and termination of features, coordination and dispatching the field resources necessary to fulfill such changes on site, performs or supervises routine moves, additions, changes and deletions.

Responsibilities
  • Answer in time to all requests related to incidents that require expertise and support
  • Checks daily planning and performs tasks accordingly
  • Tasks include architecture, plans, design before implementation. These require certifications for respective equipment – Nokia (fALU), Cisco, Juniper
  • Escalation to vendors, follow up and execution of changes suggested for solutions and closure of incidents
  • Create RCA reports and documents with “lessons learned” when requested by either Nokia or the customer
  • Checks and updates periodically Work Instructions received from customer
  • Creates and tests new Work Instructions in collaboration with customer team 
  • Identifies and develops potential automation use cases
Qualifications
  • Spanish minimum level B1
  • Configuration and fault Management Experience
  • Ability to troubleshoot and manage complex issues and work with counterparts in solving the issues
  • Process oriented, presentation skills
  • Availability to work during nights and for on-calls
  • Network Management & Operation experience minimum 5 years, IP experience minimum 4 years 
  • Product knowledge of Nokia (fALU) ROUTER 7705/7750, 7120 and/or Cisco SWITCH 6450/6900
  • Knowledge of WDM technology and products (Nokia 1830 PSS)
  • Able to develop and improve existing working procedures and processes

Skills Required

  • Spanish minimum level B1
  • Configuration and fault management experience
  • Ability to troubleshoot and manage complex network issues
  • Process oriented with presentation skills
  • Availability to work nights and be on-call
  • Network Management & Operation experience minimum 5 years
  • IP experience minimum 4 years
  • Product knowledge of Nokia fALU ROUTER 7705/7750, 7120 and/or Cisco SWITCH 6450/6900
  • Knowledge of WDM technology and Nokia 1830 PSS
  • Certifications for respective equipment (Nokia fALU, Cisco, Juniper)
  • Ability to develop and improve working procedures and processes

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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