Facet was founded in 2016 on the belief that objective, personalized financial advice is essential to living well. Our mission is to empower people to live more enriched lives by delivering a new standard of advice. By removing asset minimums, we provide holistic planning that goes far beyond investments to address every way money impacts life. Our team of CFP® professionals are at the core of our service and are empowered by our best-in-class support teams and proprietary technology platform. This model allows Facet to integrate advice into our members’ entire financial picture—all for an affordable, flat membership fee.
Our commitment to innovation and member success has earned national recognition, including being ranked the #1 Best Financial Advisory Firm 2025 by USA TODAY and named to Newsweek’s list of America’s Top Financial Advisory Firms 2025. With an A+ BBB Rating and a Trustpilot “Excellent” score (as of Sept. 16, 2025)*, we are proud to be redefining the industry for our members and our team alike.
Facet is a fast-growing financial services company that is looking for a Senior Trading Operations Specialist to join its team. This position involves managing, executing, and implementing trading operations to support the company's investment strategies. Facet is built on the belief that everyone deserves access to financial advice, and the company takes a human-centered approach to financial planning. By providing exceptional talent and innovative technology, Facet is committed to breaking down the barriers that keep underserved people from accessing financial advice. The Senior Trading Operations Specialist is a crucial part of the team that brings Facet's services to millions of Americans.
Responsibilities:
- Member Strategy & Implementation: Work directly with members via videoconference and phone to implement portfolio strategies and answer complex investment questions.
- Trading Operations Execution: Execute and manage daily trading operations to effectively support company investment strategies.
- Account Reconciliation & Reporting: Monitor and reconcile accounts to ensure precise, timely financial and performance reporting.
- Stakeholder & Partner Management: Build and maintain strong operational relationships with trading partners, custodians, and key industry stakeholders.
- Process Improvement & Optimization: Develop and implement streamlined workflows to improve the efficiency and effectiveness of trading operations.
- Market & Regulatory Monitoring: Stay current on market trends, regulatory updates, and external factors impacting trading strategies and compliance.
- Issue Resolution & Escalation: Identify, troubleshoot, and resolve trading-related discrepancies in a timely and effective manner.
- Training & Knowledge Sharing: Create and maintain departmental training materials, facilitating regular learning sessions for associates and financial planners. Cross-Departmental Expertise: Serve as a firm-wide subject matter expert on trading operations, market mechanics, and portfolio implementation.
- Complex Member Support: Partner directly with members on advanced service requests, including IRA transactions, cost basis adjustments, tax reporting, and money movement.
- Special Projects & Strategic Initiatives: Lead and support targeted operational projects and additional strategic initiatives across the investment operations organization.
Requirements
- 5+ years of experience in trading operations or a related field.
- Knowledge of trading operations, financial markets, and securities regulations.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Proficiency in Excel and other financial analysis tools.
Preferred:
- Experience with trading and allocating separately managed accounts (SMA) and/or unified managed accounts (UMAs).
- Extensive knowledge and experience working with portfolio rebalancing software such as Orion Eclipse, Envestnet, or Addepar.
- Experience with sleeved trading practices, including the oversight and reconciliation of multiple sleeves within a portfolio.
- Deep understanding of direct indexing strategies, tax-loss harvesting, and large-scale ETF trading across multiple custodians.
Benefits
- Base salary + bonus: Determined by experience, knowledge, and skills.
- Equity (ISO): It is important to us that all employees are shareholders in our mission.
- Flexible PTO
- Comprehensive Benefits: Medical, dental, and vision insurance, 401(k) with employer match, short/long-term disability (paid by Facet), life insurance, and paid parental leave.
- Certification and wellness reimbursement programs
- Work from anywhere in the US
*Facet was ranked #1 Best Financial Advisory Firm 2025 by USA TODAY in April 2025 who partnered with Statista to rank the top 500 RIAs. Recommendations were collected via an independent survey among over 30,000 individuals. self-recommendations were prohibited, and no compensation was provided for the ranking. Facet has been Accredited with the Better Business Bureau® since June 2025, and as of February 2026 holds an A+ BBB Rating. This Accreditation does not imply BBB approval or endorsement. Plant-A Insights Group and Newsweek partnered to identify America's Top Financial Advisory Firms 2025. This analysis was performed with data as of September 2024 and reviewed over 15,000 financial advisories registered with the SEC. These rankings prepared by Plant-A reflect editorial content and no compensation was provided by Facet in connection with America's Top Financial Advisory Firms 2025." As of February 25, 2026; Facet has a 4.8 star rating with TrustPilot.com. TrustPilot uses a formula for calculation that considers three factors: time span, frequency, and Bayesian average. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. Facet’s star rating is calculated from reviews from January of 2022 to present day. Daily star rating may fluctuate. Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews and Facet has not made any payments in offer or receipt of any reviews. Please see additional information
Skills Required
- 3-5 years of experience in trading operations, portfolio accounting, or financial services operations
- Experience using trade rebalancing software, Order Management Systems, and custodian platforms
- Strong knowledge of trading operations, securities regulations, cost basis, tax forms, and IRA transaction rules
- Advanced analytical skills and strong proficiency in Excel and financial management tools
- Strong interpersonal skills for handling complex cross-departmental queries and member escalations
- Experience trading and allocating separately managed accounts or unified managed accounts
- Extensive experience with Orion Eclipse, Envestnet, or Addepar
- Experience with sleeved trading practices and reconciliation of multiple portfolio sleeves
- Deep understanding of direct indexing, tax-loss harvesting, and large-scale ETF trading across multiple custodians
What We Do
We believe financial planning, when done right, is essential to living well. That’s why we created Facet. Our mission is to improve the lives of millions of Americans by offering impartial and valuable financial advice and services at an affordable membership fee. Disclosures: https://facetwealth.com/legal-documents/social-media-disclosure/
