Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.
High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the Role
Level: 4
Department: Quilter Investors - Investment Operations
Location: London
Contract Type: Permanent
Regulated/Non-Regulated: Non-Regulated
As a Senior Trade Operations Analyst, you will partner closely with front-office teams, oversee critical operational controls, and manage third-party providers to deliver a high-quality service. You’ll also drive continuous improvement across processes and systems, while supporting change initiatives in a dynamic and evolving environment. Success in this role requires strong analytical thinking, attention to detail, and the ability to build effective relationships across a broad range of internal and external stakeholders. This is an opportunity to play a key role at the heart of the investment process, ensuring the smooth and accurate execution of trades across multiple asset classes.
Key Responsibilities
Oversee end-to-end trade processing and settlement across multiple asset classes
Monitor trade lifecycle events and resolve exceptions with custodians and counterparties
Manage daily reconciliations and ensure timely resolution of breaks
Maintain strong operational controls aligned with risk and regulatory requirements
Partner with front-office, risk, and compliance teams as a key operational contact
Support onboarding of new funds, strategies, and instruments
Drive process improvements, automation, and system enhancements
Deliver change initiatives with external advisers and third-party providers
Support system testing (UAT) and maintain process documentation
Own regulatory reporting (e.g. MiFID II, EMIR, SFTR, Dodd-Frank), ensuring accuracy and timeliness
Reconcile regulatory submissions and resolve data discrepancies
Support regulatory change, governance, audits, and compliance activities
Essential
Solid experience in investment operations, trade support, or middle-office environments
Strong knowledge of trade lifecycle processes and financial instruments (equities, fixed income, derivatives, FX, collateral, margining etc.).
Demonstratable Knowledge of regulatory reporting (e.g. EMIR, MiFID II, SFTR)
Excellent analytical, problem-solving, and reconciliation skills.
Experience managing ambiguity and managing complexity
Proficiency with OMS/PMS platforms (e.g., ThinkFolio) and custodian systems.
Ability to manage deadlines, prioritise workload, and operate in a fast-paced environment.
Strong communication skills with the ability to collaborate effectively, especially with custodians and front office.
High attention to detail and accuracy
Proactive, accountable, and solutions-focused
Confident taking ownership and driving improvements
Collaborative team player with a continuous improvement mindset
Desirable
Experience overseeing third-party providers and monitoring SLAs/KPIs
Strong Excel skills; exposure to VBA, SQL, or Python is advantageous
Experience supporting process improvement, automation, or transformation initiatives
#LI-KH1
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
Skills Required
- Solid experience in investment operations, trade support, or middle-office environments
- Strong knowledge of trade lifecycle processes and financial instruments
- Excellent analytical, problem-solving, and reconciliation skills
- Proficiency with OMS/PMS platforms
- Strong communication skills for collaboration
- High attention to detail and accuracy
- Knowledge of regulatory reporting
- Strong Excel skills; exposure to VBA, SQL, or Python
What We Do
As one of the UK’s leading wealth management companies, Quilter’s purpose is brighter financial futures for every generation. The businesses within our group aim to provide high quality products and services for the whole of your investment journey
