RK&K is seeking a motivated, detail-oriented Senior Toll Specialist. As a member of our tolling department, the Senior Toll Specialist is expected to have thorough knowledge of all aspects of tolling including planning, analysis, design, systems (roadside toll collection systems and back-office systems), tolling infrastructure and system implementation, tolling policy and business rules, customer service center, operations, or other aspects of tolling.
This is a remote position.
Essential Functions:
- Provide technical, operational and data analytics support on projects
- Prepare and/or perform technical review of toll system requirements and designs, planning studies, engineering analyses, test plans, and Concepts of Operations
- Assist in the design and development of tolling concepts and reports including requirement analysis, technology review and selection, toll equipment specifications, and back-office communications and operating systems
- Support the tolling group with the development and review of system integration plans, testing procedures and commissioning documentation for toll systems
- Support the implementation of tolling systems and IT systems
- Assist in the development of procurement documentation for tolling clients with respect to technical, functional, and operational specifications including performing research on industry best practices and leading edge approaches to enhance client outcomes.
- Help to develop and implement key performance indicator (KPI) reporting tools for toll vendor contracts on various tolling projects
Required Skills and Experience:
- Minimum of ten (10) years technical and/or operational experience working with DOT’s and toll agencies
- Highly competent in both oral and written communications
- An attitude and commitment to being an active participant in our company growth and success
- Demonstrated experience in toll infrastructure, roadside, back-office systems, customer service center operations, and supporting systems
What We Offer:
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
- Paid time off
- Hybrid work (home and office)
- Tuition reimbursement
- Health, dental, vision, life and disability insurances
- Paid parental leave
- Wellness programs and employee resource groups
- Career Development
- Matching 401(k) plan
- Paid Holidays
- Much Much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Skills Required
- Minimum of 10 years of technical and/or operational experience working with DOTs and toll agencies
- Strong oral and written communication skills
- Experience with toll infrastructure, roadside systems, back-office systems, customer service center operations, and supporting systems
- Commitment to active participation in company growth and success
RK&K Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RK&K and has not been reviewed or approved by RK&K.
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Retirement Support — A 401(k) plan with an employer match that increases with tenure is consistently emphasized, strengthening long-term savings potential. This escalating match is highlighted as a standout element of the package.
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Healthcare Strength — Comprehensive medical, dental, vision, life, and disability coverage is offered, alongside employer HSA contributions during the first three years of enrollment. Wellness resources and an Employee Assistance Program further support overall health needs.
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Parental & Family Support — Paid parental leave is available, with the current benefits page indicating two weeks of fully paid leave for full-time parents. Broader family-oriented offerings are noted within the program.
RK&K Insights
What We Do
RK&K is a full-service planning, engineering, environmental, and construction management/inspection firm.
