Senior Title Auditor (Onsite)

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Wilmington, OH, USA
In-Office
21-24 Hourly
Senior level
Other
The Role
Processes vehicle title reassignments, lien satisfactions, notarizations, letters, and reports while ensuring accuracy, compliance, and service-level performance. Manages high-volume document workflows, researches and resolves issues, uses proprietary software for data entry, and collaborates with internal teams. Supports training and may work flexible or overtime schedules as business needs require.
Summary Generated by Built In

Senior Title Auditor (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.


Job Summary

This team member will be responsible for the: reassignment/execution of titles & lien satisfactions, generations of letters & pull reports, notarization, and adherence to state/county requirements. This position is a fast-paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality. The Senior will be responsible for fulfilling day-to-day tasks as well as help support training. 

Key Responsibilities
  • Manage a high volume of tasks in a timely, accurate and efficient manner.

  • Work collaboratively with peers to manage resources and enhance work processes to meet overall service levels for internal and external clients.

  • Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.

  • Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, signing off/executing, shipping, and similar activities.

  • Use company proprietary software for research and data entry.

  • Research, analyze and resolve problems in a timely manner.

  • Perform other duties, as necessary.

  • As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule. 


Minimum Qualifications and Experience

  • High School Diploma, General Educational Development (GED) or comparable completed educational certification.

  • Proficient in using Microsoft Office or Google Suite, products.

  • Strong verbal and written communication skills.

  • Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.

  • Proven ability to organize and prioritize daily work. 

  • College degree or certification preferred

  • Familiarity with automotive, titling or finance industry preferred 


Workplace Environment

  • Fast paced, high volume, production.

  • Perform routine and repetitive production work.

  • Sit or stand, for lengthy periods of time.

  • Prolonged exposure to computer screens.

  • Primary schedule will be Monday - Friday. There may be occasions that require overtime, evening, holiday, or weekend shifts.

  • Ability to lift or push up to 35 lbs.


Compensation 

 

The hourly rate range for this position is:  $20.60 - $24.00 

 

Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law. 


At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. 


At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -  

  • Healthcare Coverage for you and your family covering Medical, Dental & Vision

  • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

  • Generous PTO

  • Pet Insurance

  • Retirement Planning

  • ID Theft Insurance

  • Life and Disability Insurance

  • Commuter Benefits

  • Accident & Hospital, Critical Illness Insurance

  • Tuition Reimbursement


Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship. 

Skills Required

  • High school diploma, GED, or comparable completed educational certification
  • Proficiency using Microsoft Office or Google Suite products
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and ability to collaborate across departments
  • Ability to organize and prioritize daily work
  • College degree or certification
  • Familiarity with the automotive, titling, or finance industry

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The Company
HQ: Agoura Hills, CA
218 Employees
Year Founded: 2005

What We Do

Vitu provides innovative, cutting-edge services to the motor vehicle industry. The Vitu platform and its solutions, including 50-state title and registration, are backed by the highest level of customer service and reimagines how drivers, businesses and administrators interact with vehicles. Vitu currently operates throughout the United States.

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