Senior Teleport Engineer, Teleport Operations - Riverside, CA

Your impact
As a key member of the Riverside Teleport Engineering team, you will ensure teleport systems, services and infrastructures deliver the highest standard service to our customers. In the role of Senior Teleport Engineer, you will lead complex L2/L3 engineering and maintenance activities associated with telecommunications systems and services. You will have the opportunity to showcase your strong competencies and may serve as subject matter expert when activating services and implementing projects. Apart from supporting complex intra-departmental projects, you will have the chance to mentor and oversee junior engineers within the team. To further develop your skills, you may support or lead design and development engineering activities.
What you will do

• Provide engineering technical support for all assigned teleport & 3rd Party Location projects, programs, and initiatives.
• Lead technical resolution when performing emergency restoral actions on ground station equipment, including: RF-, IF- and Baseband equipment.
• Provide teleport on-site technical support to applicable technologies and ground station equipment, providing guidance to others on operational and maintenance procedures, and providing technical training on equipment or product and services as required.
• Serve in engineering support role as assigned for analysis, design, development, and implementation activities
• Serve a teleport technical lead role in the installation, configuration, operating, testing and successful turn-up of new systems & services, and administrative requirements.
• Provide guidance on preventative and periodic maintenance checks of ground station equipment and associated sub-systems, validating recordings and reviews for any anomalies and taking the appropriate action to correct.
• Determine proper methods for testing equipment and RF/IF systems chains and interpret the results to verify normal/abnormal conditions of equipment.
• Provide expertise for troubleshooting problems related to complex operations issues down to Lowest Field Replaceable Unit (LFRU) or to a component level replacement when applicable.
• Serve as a resource to Teleport Technicians for resolution of tasks and projects and develop junior team members.
• Perform on-call responsibilities.
• Support and lead the development and enhancement of engineering and maintenance procedures, reviewing/auditing system performance indicators and training others in the proper use of the procedures.
• Constantly look for opportunities to improve technical, process and cost efficiency.
• Keep up to date with ongoing items and issues within the network and the station, as well as with the latest Intelsat products and services.
• Prepare reports and updates as needed.
• Interface with Operation Centers and Teleport Engineering or other groups as required to facilitate repair or enhancement to the systems.
• Provide level 2 infrastructure support to the operations team, including on-call rotation support.

Your required experience/skills

• 4-year college degree or equivalent technical education, ideally in the field of Electrical Engineering or similar.
• 5-7 years of relevant experience.
• Must have an in-depth knowledge of systems level architecture and ground station equipment.
• Demonstrated in-depth working knowledge of Satellite Earth Station technologies required.
• Must have in-depth working knowledge of RF theory, and basic electronics, with specific expertise with a majority of major systems like RF-, IF- and Baseband equipment.
• Must have demonstrated in-depth knowledge of and ability to use industry standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, microwave network analyzers, network analyzers, and bit error rate test sets.
• Basic IP and networking experience
• Must have a demonstrated ability to learn new technologies, understand intricate technical concepts and make informed decisions.
• Demonstrated good knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems. Ability to trains others in their functions and operating parameters.
• Good written and oral communication skills in English.
• Good organizational, multi-tasking and team player skills.
• Good customer service skills.
• Ability to work independently and take initiative.
• General PC skills and proficiency in use of "Office Suite" software.
• This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

Your success in this role will look like:

• Focuses on customer service.
• Adheres to policies and procedures.
• Adapts to changing priorities.
• Shows initiative.
• Thinks like an owner.
• Works effectively alone and in a team environment.
• Maintains a positive attitude.
• Demonstrates effective verbal and written communication skills.

It would be nice if you had:

• CCNA certificate or equivalent experience.
• General programing skills

How we support you:

• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law .
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception
  • Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)
  • Job requires ability to lift up to 50 lbs
• CALIFORNIA STATE EXEMPT Pay Rate: The annual salary range for this position is $83,200 to $145,600 In determining compensation, Intelsat considers factors including position scope and responsibilities, candidate's work experience, education/training, skills, internal peer equity, as well as others when extending an offer

About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled