Senior Telecommunications OPS Specialist

Posted 12 Days Ago
Be an Early Applicant
Herndon, VA, USA
In-Office
Senior level
Aerospace • Logistics • Professional Services • Defense
The Role
Provide 24/7 satellite, landline and secure/non-secure voice and data support in an Operations Center. Troubleshoot routers, switches, servers, cryptographic and UHF equipment; maintain high-speed data links; develop monitoring tools; apply analytics for situational awareness and predictive monitoring; support incident/event management and VIP communications.
Summary Generated by Built In
Job Summary & Responsibilities

Valiant is looking for a Senior Telecommunications OPS Specialist to join our team!


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting/support to the Sponsor and various government agencies.
  • Supports an Operations Center environment with a focus on incident and event management.
  • Responsible for operations, technical and security support for 24-hour Crisis Communications.
  • Operate, maintain, monitor and troubleshoot/isolate fault in various communications equipment including; routers, switches, servers, leased line, cryptographic and UHF equipment.
  • Develop and maintain network and system monitoring tools for global communications equities.
  • Use data analytics and data science tools to innovate best practices for situational awareness and predictive monitoring of globally deployed systems.
  • Maintain integrity of multiple high speed data links.
  • On occasion, provide VIP communications support to senior government officials.
  • Other duties as assigned.
Preferred Qualifications
CLEARANCE REQUIREMENT:  TS/SCI with Poly
 
EDUCATION REQUIREMENTS:  BA/BS or Technical Experience 
 
REQUIRED QUALIFICATIONS:
  • 4+ years of UHF radio and Customer communications/Field experience. 
  • Experience providing support on a 24/7 rotational basis in all areas of the telecommunications spectrum.
  • Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility.
  • Knowledge of telecommunications software/hardware and monitoring systems.
  • Familiarity with various communications equipment to include switches, routers, servers, STE, IDNX, leased line, cryptographic and UHF radio equipment.
  • Ability to maintain integrity of multiple high-speed data links.
  • Experience providing VIP communications support to senior government officials.
  • Ability to handle multiple tasks during emergency situations.

DESIRED QUALIFICATIONS:

  • Systems Operations Center / Network Operations Center experience.
  • Functional experience working with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager and HP OpenView.
  • Data Science technology, strategies, methods and applications.
  • Incident and event management experience.
  • Rotational schedule experience.  Typical schedule 5PM – 5AM (3 on 4 off, 4 on 3 off)
  • Familiarity with Agency Communications Protocols.
  • Ability to travel internationally / Experience traveling OCONUS.
  • Experience supporting executive-level Staff Officers.

PHYSICAL REQUIREMENTS:  Physical requirements may include, but are not limited to, lifting, ascending, and descending stairs, climbing, extended sitting or standing, to various degrees.


Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.

Skills Required

  • TS/SCI with Polygraph clearance
  • BA/BS or equivalent technical experience
  • 4+ years UHF radio and customer communications/field experience
  • Experience providing support on a 24/7 rotational basis across telecommunications spectrum
  • Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility
  • Knowledge of telecommunications software/hardware and monitoring systems
  • Familiarity with switches, routers, servers, STE, IDNX, leased lines, cryptographic and UHF radio equipment
  • Ability to maintain integrity of multiple high-speed data links
  • Experience providing VIP communications support to senior government officials
  • Ability to handle multiple tasks during emergency situations
  • Systems Operations Center / Network Operations Center experience
  • Experience with Splunk, Riverbed, StealthWatch, Network Node Manager, HP OpenView (network/data analytics tools)
  • Familiarity with data science technologies, strategies, methods and applications
  • Incident and event management experience
  • Rotational schedule experience (typical 5PM-5AM, 3/4 or 4/3)
  • Familiarity with agency communications protocols
  • Ability to travel internationally / OCONUS experience
  • Experience supporting executive-level staff officers
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The Company
5,000 Employees

What We Do

Valiant Integrated Services is a global government services provider that empowers critical missions by training, equipping, protecting, sustaining, and supporting those who serve. With over 5,000 employees globally, the company delivers high-value solutions to defense, aerospace, national security, and intelligence partners, providing expertise in training, simulation, logistics, and intelligence across complex environments on five continents.

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