Senior Technology Analyst

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description

As a valued colleague on our team, you will support the trading desk and live trading activities, ensuring seamless execution and operational excellence. You will contribute to recurring Market Room Technology support activities and respond to moderately complex customer questions regarding technology solutions and provide advanced expertise and solutions to meet customer needs. This role serves as the primary point of contact for operations, managing workflows and maintaining compliance with internal policies and regulatory requirements.

THE IMPACT YOU WILL MAKE

The Senior Technology Analyst role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Monitor and respond to a ticketing system for technology issues, updates, and requests.
• Implement and monitor operational risk controls to align with firm policies and industry regulations.
• Collaborate with trading, compliance, legal, and middle/back-office teams to ensure smooth trade execution.
• Partner with technology and project teams to drive process improvements, system upgrades, and automation initiatives.
• Prepare for significant market events and support business continuity planning.
• Produce and present operational reports and performance metrics for management review.
• Enhance trading platforms and market room systems in collaboration with technology and project management teams.
• Support new product launches, business initiatives, and regulatory change implementations from an operational perspective.
• Manage and resolve technology issues through a ticketing system.
• Oversee hardware and software installation and maintenance initiatives.
• Maintain and administer user access accounts.
• Strong understanding of Capital Markets operations and trading workflows.
• Experience with risk controls, compliance, and regulatory frameworks.
• Proven ability to collaborate across departments and drive cross-functional initiatives.
• Familiarity with trading platforms, automation tools, and system enhancement projects.
• Excellent problem-solving, communication, and organizational skills.

There is 1 opening for this position which can be based in our DC office.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 2 years Desired Experiences

Desired Experiences

• Bachelor's degree or equivalent.

Qualifications

Active Directory (AD), Active Directory (AD), Amazon Web Services (AWS), Artificial Intelligence (AI), Atlassian JIRA, Authentication Management, Backup and Recovery (Software), Business Insight Skills, Business Process Management Skills, Calendar and Scheduling Tools, Cleaning and Transforming Data, Cloud Technology, Collaborating Cross-Functionally, Communicating in Technical Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution, Coordination, Customer and Market Insights, Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, Data Analysis Interpretation {+ 60 more}

Education:

Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:

96000

to

124000