Senior Technical Writer

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Ameriprise Bank FSB seeks a Senior Technical Writer, in Minneapolis, MN

Responsibilities
To create and update policies, procedures, and reference documents for Bank processes. Create job aids and draft letters/forms used for Bank products. Maintain appropriate styles to meet documentation guidelines. Manage scheduled updates for procedure documentation, coordinate process changes through change control, and submit changes to the knowledge management system. Provide indirect coaching and review of documentation across the Bank. Weekly on-site presence of four days per week with flexibility to telecommute from another U.S. location.
Required Qualifications
Bachelor’s degree in information technology, or a related field, plus 3 years of experience in the following areas within the financial industry: analyzing and organizing business processes; process and workflow capture techniques; mapping and documentation; utilize workflow tools such as Microsoft Visio; experience with software development concepts and process improvement and quality management principles such as Lean and Six Sigma. Salary Range: $69,701 - $96,100. To apply, please visit joinameriprise.com (Job Req #R26_1593.) General information on company benefits, and other compensation, including health and retirement, can be found at www.ameriprise.com/careers/corporate/employee-benefits.
 

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Base Pay Salary

The estimated base salary range for this role is $69,701 - $96,100/yearly. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeExemptBusiness Support & OperationsBANK Bank

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.