1. Delivery: Responsible for end-to-end delivery of Private Cloud (such as Cloud Computing, Storage, Network, Database, Container, Middleware, AI, etc.), including Delivery Solution Design, Software Deployment, and Acceptance Testing, to ensure project success and customer satisfaction.
2. After-Sales: Responsible for Private Cloud Operation and Maintenance support, including System Monitoring, Fault Handling, Drill Testing, and software support during Customer Major Events, to ensure stable and secure operation of the Private Cloud.
3. Customer Relationship Maintenance: Regular customer visits and requirements collection, provide professional technical service solutions.
4. Industry Insight: Understanding industry best practices and combining them with the habits of overseas customers, to foresight and design low-cost, high-quality, intelligent technical service.
5. Cross-Team Collaboration: Understand customer needs and collaborate with product team to keep products competitive. Provide technical support for Pre-sales team.
Who We Look For1. Bachelor's degree or above in Computer Science, Information Technology, Communication Engineering or related majors.
2. More than 3 years of relevant experience in Software Delivery/After-Sales of cloud computing or virtualization platforms; experience/certifications related to Alibaba, Huawei, VMware, Oracle, OpenStack, etc. are preferred.
3. Familiar with Linux system and operation/maintenance skills, with practical experience in fault troubleshooting and log analysis.
4. With practical experience of Kubernetes, Container, SDN network technologies.
5. Familiar with any one programming language such as Shell, Python, Golang, C/C++; With AI or Automation practical skills are preferred.
6. Experience in cross-regional project delivery, able to work with multiple region/country teams.
7. Fluent in English, and Mandarin/Indonesian is a plus.
Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Communication Engineering or related majors
- More than 3 years of experience in Software Delivery/After-Sales of cloud computing or virtualization platforms
- Experience with Alibaba, Huawei, VMware, Oracle, OpenStack
- Familiar with Linux system and operation/maintenance skills
- Practical experience in fault troubleshooting and log analysis
- Experience with Kubernetes, Container, SDN network technologies
- Knowledge of programming languages such as Shell, Python, Golang, C/C++
- AI or Automation practical skills
- Experience in cross-regional project delivery
- Fluency in English, Mandarin/Indonesian is a plus
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
Tencent Insights
What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
