Senior Technical Software Architect

Pay Range:

Please email [email protected] if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

At BCBSRI, our greatest resource is our people. 

We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.

We recognize that to do your best work, you have to be your best self. 
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.

Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.

Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. 

We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.

Why this job matters:

Responsible for leading solution design and associated documentation. Drives technical solution design initiatives, while maintaining strong credibility with cross-functional partners, particularly engineering and enterprise architecture. Ensures solutions align with business objectives, regulatory requirements, and operational standards, guides junior architects, and contributes across all phases of system design by upholding architectural principles, fostering innovation, and supporting both business and technical needs throughout the project lifecycle.

What you will do:

• Own solution technical designs for medium-to-high complexity features.
• Produce and maintain architecture artifacts (HLDs, current v target state, context diagrams, sequence diagrams, etc.)
• Evaluate design trade-offs (latency vs. throughput, synchronous vs. async calls).
• Drive reference implementations and proof-of-concepts (POCs).
• Govern design reviews; capture and track technical risks, assumptions, and decisions.
• Identify and validate non-functional requirements (NFR).
• Create and enforce enterprise standards (identity, logging, API standards, cloud patterns).
• Drive projects with evolving technical artifacts to continuously maintain the current-state ecosystem with EA oversight.
• Curate an internal knowledge base of capabilities, systems, processes, interdependencies, and underlying design via the EA tool.

• Foster a culture of innovation, collaboration, and continuous learning.

• Evolve architecture principles, standards, best practices, and enforce through Architecture Review Board and projects.
• Lead HLD and other solution/technical artifact template maintenance.
• Ensure alignment between enterprise, solution, and technical architecture layers.
• Ensure scalability, performance, and resilience of critical systems.
• Drive technology innovation by applying security, compliance, and risk management standards.

• Perform other duties as assigned.

What you need to succeed:

• Bachelor’s degree in Information Technology, Computer Science, or related field; or an equivalent combination of education and related work experience.
• Five to seven years’ experience in software engineering with 4+ years of proven delivery of complex, distributed systems via architecture design and support.
• Proficient with cloud platforms (AWS, Azure, GCP) and AI/ML enablement
• Expert in API management, microservices, and distributed systems architecture.
• Proficient with Salesforce, FACETS, ServiceNow, Matillion, Apigee, Snowflake, and data warehousing tools/practices.
• Experience with data architecture, analytics platforms, and data governance.
• Communicate complex technical concepts to engineering with good diagramming hygiene for mutual understanding.
• Receptive/adaptive to alternative design approaches presented by engineering, although accountable for the final design.
• Proficient with best practice software development, integration, and configuration management methodologies and project management office reporting.
• Coachable, adaptable, and willing to learn and teach modern technologies/processes.
• Drive cost-efficient, reliability, and scalability design using cloud-native patterns.
• Maintain a record of implementing large-scale digital transformation initiatives.
• Excellent communication and presentation skills for inter-level audiences.
• Influence without authority and deliver consensus. 
• Comfortable in agile or waterfall methodologies.

The extras:

• Master’s degree in technical discipline such as Information Systems Management, Systems Engineering, or Computer Science
• Experience with multiple platforms, operating systems, RDBMS, and integrated development environments
• Two or more years’ in healthcare/insurance industry

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
   

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.

The law requires an employer to post notices describing the Federal laws. Please visit  www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.