YOUR ROLE & RESPONSIBILITIES
Job Summary:
Coastal Chemical Company is a highly ranked chemicals provider to the oil, gas, refinery, and petrochemical industries. The overall responsibility of a Technical Service Engineer is to provide technical support to the sales team as part of Coastal Chemical’s "Value Added" Program (provide superior customer service and product quality to clients). Technical Service Engineers interact daily with clients and the sales team by phone, email, or personal site visits. When not working from a home-based office, 50+ % travel is anticipated to cover the West Texas sales territory. Must reside in West Texas.
Job Description:
KEY RESPONSIBILTIES IN PROVIDING TECHNICAL VALUE TO CLIENTS AND THE SALES TEAM
- Assist in surveys and field support during assigned project requests.
- Provide analytical support and process recommendations for products used in the production group resulting in increased sales on existing and new client accounts.
- Provide informational training seminars to clients regarding the chemical products sold to them, as well as address technical or operational issues arising from field challenges
- Develop recommendations and optimization options for customers and sales team.
- Research and development of new products to preclude or minimize future client technical and operational issues.
- Be a technical resource to educate and train the sales team on all chemical products sold.
YOUR PROFILE
Education and Experience:
- Bachelor (Master) Degree in Chemical Engineering is preferred or related field
- Minimum 4+ Years’ Experience in the Oil and Gas Industry
- Strong Technical Background and Support Experience
- Organizational skills to multi-task and manage many requests and customers.
- Excellent Verbal and Written Communication Skills among various business groupings from shift operators to upper management.
- Proficient with Microsoft "Office 365" program applications.
OUR OFFER
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
- The position of Technical Service Engineer provides a competitive base salary with bonus potential, a car stipend program, opportunity for profit sharing, and a multi-faceted benefits package.
- Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
- Paid parental leave
- Education assistance program
- Employee assistance program
- Various healthcare plan options as well as 401(k)
INTERESTED?
We look forward receiving your application.
Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected] (phone, tty, fax, email, etc.).
Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.
Skills Required
- Minimum 4 years of experience in the oil and gas industry
- Strong technical background and technical support experience
- Bachelor's or master's degree in Chemical Engineering or a related field
- Organizational skills to multitask and manage multiple customer requests
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office 365 applications
- Must reside in West Texas
- Ability to travel more than 50% throughout the West Texas sales territory
What We Do
We are the global market leader in full-line range of chemical & ingredient products and value-added services. Our more than 17,500 employees provide tailor-made application, marketing and supply chain solutions. Our full-line portfolio comprises specialty and industrial chemicals and ingredients of a world-class supplier base. Building on our long-standing experience, unmatched global reach and local excellence, we work closely alongside our partners to make their business more successful. We operate a unique global network with about 600 locations in 72 countries.
