A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives out our values every day. These values have made RAZR what it is for years, and today, they are more important than ever. They keep us connected. They make us a team. They allow us to thrive.
The RAZR Core Values You Live
Be Intentional
You take action and pursue the ultimate best outcome for RAZR and our clients
You dig in and understand the details of how the business works
You run towards and you don’t run away
You understand that “whatever it takes” is just that
You have a plan, and you execute it even when you don’t feel like it
Embrace the Attitude of How
You understand that problems are simply opportunities to solve them
You view commitments as promises to be kept...regardless
You can’t stand not knowing, you have an unquenchable thirst to understand why
You are an active participant, never a spectator
You are focused on outcomes and not the time it takes to achieve them
Enjoy the Ride
You are grateful for both life’s challenges and opportunities
You passionately pursue excellence in everything you do
You laugh often and don’t take yourself too seriously
You love change and living in the gray is energizing to you
You can't wait to get out of bed in the morning & get on with your day
Overview
The Project Manager plays a pivotal role in keeping our omni-channel projects moving effectively and efficiently internally. The PM engages with all internal team members and serves as the communication hub, gathering information to understand the overall client request in terms of project objectives, deliverables, and timing. This role proactively works to move the technical, operations, creative, and account team members toward project completion by developing and managing accurate project schedules, estimating team hours, and facilitating cross-functional communication regarding resource availability, expectations, and budget implications.
- Manage all aspects of assigned projects from kickoff through delivery. Including, but not limited to: project setup, team resourcing, project labor estimates, key milestone identification, and timeline development.
- Coordinate internal resource assignments with insight from department leads and/or clients to achieve project milestones.
- Effectively facilitate internal/external meetings (i.e., project status, delivery team status, internal creative reviews, etc.), making relevant contributions, generating collaborative discussion and thoroughly documenting meeting notes and next steps.
- In collaboration with Account Services, maintain client project status sheets and budgets on a weekly basis.
- Actively manage and participate in client meetings, demonstrations and or implementations.
Qualifications
- Familiarity with a range of strategic, technical, and creative projects.
- Remains calm in high-pressure situations, bringing control to the messy, chaotic, uncertain, changing environment of working with multiple clients and projects.
- Strong ability to multitask and prioritize day-to-day responsibilities, keeping in mind how your work impacts the team’s ability to perform their jobs.
- Innate attention to detail to manage the output of delivery to meet or exceed expectations.
- Superior communication skills with ability to articulate project milestones and escalating project issues, work with various personalities as well as present opportunities for increased efficiency.
- Self-motivated and resourceful to ask great questions and utilize assets available.
- Strong time management skills with the ability to re-prioritize as required
- Ability to manage multiple projects at once that could include creative type projects to technical implementations / solutions.
- Proficient with Microsoft Office suite.
- Bachelor’s degree in Business, Marketing, Advertising or related field, or equivalent experience and education.
- 5+ years of active project management experience.
- Work experience in loyalty marketing, financial services and/or healthcare preferred.
- Background/experience in platform services, SaaS, and/or product development environment a plus.
- Experience using Project Management tools such as Smartsheet, Microsoft Project, Jira, Confluence, Product Discovery, etc...
- Knowledge of software development methodologies: Agile, Scrum, Kanban is a plus.
RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the world’s most recognized brands among our clients. Working across a spectrum of industries including healthcare, medical technology, financial services, and retail, we help our clients acquire, retain, and grow consumers by leveraging our proprietary technology platform Fibonacci™. The RAZR approach is rooted in behavioral science and combines strategy, with visual design to create sustainable behavior change within consumer audiences.
With our Clients, Colleagues, and in our Communities we live our Mission - Be Relevant – “Make a meaningful difference in the lives of others”. At the foundation of our Culture you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride”, this is a mindset and a commitment to how we show up every day. The RAZR team is driven and we pursue the ultimate best outcome for our key constituents. There are no jobs here, just opportunities to serve and make a material impact in the world.
We are an Equal Opportunity Employer and our employees are individuals with unique strengths, experiences and backgrounds, who share a passion for improving people's lives.
Top Skills
What We Do
RAZR is a marketing technology company headquartered in Minneapolis, MN, with offices in Vancouver, BC. RAZR helps businesses acquire, retain, and grow their customers through the use of technology and strategic marketing services. Our proprietary technology platform, Fibonacci™, drives engagement and rewards customer loyalty across industries.
RAZR's Fibonacci™ is a comprehensive Software-as-a-Solution (SaaS) platform that offers automation, loyalty rewards, and analytics as a single solution. RAZR's platform is configurable and scalable to meet clients' needs, and is designed to elevate customer loyalty, enrich end-user experiences, and achieve measurable business results.
Our services include enterprise loyalty, card rewards, gifting/incentive platform, and consulting and marketing services.
Our enterprise loyalty and rewards platform supports hundreds of loyalty programs across the U.S. and Canada. We provide access to millions of merchandise products, gift cards, concert tickets, flights, and hotels all in one seamless redemption experience.
WORKING AT RAZR
With our Clients, Colleagues, and in our Communities we live our Mission – Be Relevant – “Make a meaningful difference in the lives of others”. At the foundation of our Culture you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride." Our core values are a mindset and a commitment to how we show up every day. The RAZR team is driven, and we pursue the ultimate best outcome for our key constituents. There are no jobs here, just opportunities to serve and make a material impact in the world.
