Senior Technical Program Manager

Posted Yesterday
Be an Early Applicant
Irvine, CA, USA
In-Office
149K-201K Annually
Senior level
Gaming • Music • Social Media • Sports • Esports
Twitch is where millions of people come together live every day to chat, interact, and make their own entertainment.
The Role
The Senior Technical Program Manager will drive programs related to user safety, collaborating with various teams to manage complex projects and ensure user-facing tools are effective.
Summary Generated by Built In
About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling.

We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long term impact of a program on our users, development teams, operations teams, and others. 

You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours.

You Will:
  • Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups
  • Partner with Engineering, Product, and Operations teams to solve critical business problems
  • Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t
  • Collaborate with other TPMs across the company on both cross-company strategic programs, as well as on continually improving best practices in this domain
You Have:
  • 6+ years of experience as a TPM or Engineering Manager
  • Understanding of when introducing process makes sense and when it doesn’t
  • Experience working directly with ICs on designing solutions and understanding problem spaces
  • Experience working directly with executives to drive clarity and deliver results on complex programs
  • Passion for working in a mission driven organization
Bonus Points
  • Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations.
  • A successful track record owning and driving programs in the infrastructure, platform, and/or product domains
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9193

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

 
US, WA, Seattle - Annually
$148,700$201,200 USD
US, CA, San Francisco - Annually
$171,000$231,400 USD
US, CA, Irvine - Annually
$148,700$201,200 USD

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Skills Required

  • 6+ years of experience as a TPM or Engineering Manager
  • Understanding of when introducing process makes sense and when it doesn't
  • Experience working directly with ICs on designing solutions and understanding problem spaces
  • Experience working directly with executives to drive clarity and deliver results on complex programs
  • Passion for working in a mission driven organization

Twitch Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twitch and has not been reviewed or approved by Twitch.

  • Healthcare Strength Employees access Amazon’s comprehensive medical, dental, vision, disability, life insurance, and mental‑health resources, with Twitch‑specific wellness support layered in. Official materials emphasize a competitive suite of health programs that start on day one for eligible roles.
  • Leave & Time Off Breadth Remote‑friendly norms include company holidays and global no‑meeting days, and policies commonly describe flexible or unlimited PTO. Paid parental leave is highlighted alongside other leave programs across the benefits overview.
  • Equity Value & Accessibility Equity is a standard part of total rewards for many roles, with Amazon RSUs frequently referenced alongside base pay and bonus. Career materials and postings consistently note equity eligibility as part of the package.

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The Company
Irvine, California
3,370 Employees
Year Founded: 2007

What We Do

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and a lot more. It’s a place where millions of people come together live every day to chat, interact, and make their own entertainment together.

Why Work With Us

We’re all about community, inside and out. Working here, you’ll find your coworkers are eager to team up, collaborate, and smash (or elegantly solve) problems together. We speak our own language (don’t worry, you’ll learn it), we have a club for everything, and we host an annual IRL party, TwitchCon, for our community of fans and creators.

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