Senior Technical Program Manager

About Knotch

We're a growth-stage technology company helping brands optimize content performance and apply AI to modern marketing. Our culture is fast-paced, entrepreneurial, and highly adaptable—we move quickly, test ideas, and evolve with our customers.

Through the Knotch platform, brands can measure the impact of their content, identify what drives results, and continuously improve performance across channels. By combining performance data, strategic insights, and AI-driven capabilities, we help marketing teams make smarter decisions and get more impact from every piece of content they produce.

About the Role
Knotch is at an inflection point. We're running three parallel tracks: our core analytics platform serving enterprise clients, a next generation AI-powered product in active pilots, and a next-generation cloud-native architecture that unifies them. These aren't sequential phases — they're live, simultaneous, and all moving fast.

As a Senior Technical Program Manager, you'll own the execution layer across all three tracks — so engineering leadership can stay focused on architecture and strategy. This isn't a traditional delivery management role. The scope spans day-to-day sprint operations, contractor workstream coordination, platform stability, and a major cloud-native migration program running in parallel.

You'll sit at the center of the engineering org — the connective tissue between architecture decisions and squad-level execution. You'll push back on unrealistic timelines, keep dependencies visible before they become blockers, and own the K1 transition as a formal program. If you want to build structure and watch it directly accelerate a company at a pivotal moment — this is that role. If you've made it this far, please kindly input this code with your application: PROG-MGR-2026.

Responsibilities

• Own release planning and sprint coordination across internal engineering squads and external contractor teams. 
• Track cross-team dependencies across a shared engineering pool model — one missed handshake can stall multiple work streams simultaneously.
• Own the current KnotchOne platform delivery program — weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination.
• Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order.
• Bridge the gap between architecture decisions made at the SVP level and what engineering squads are building day-to-day.
• Push back on estimates with technical fluency — not rubber-stamping timelines that don’t hold up.
• Manage contractor coordination channels and workstream intake so external teams stay unblocked without escalating upward.
  

Qualifications
You have 6-10+ years in technical program or delivery management, with meaningful hands-on experience owning multi-track engineering programs in production B2B SaaS or data/AI product environments.
Must Haves

• Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously.
• Technical fluency — you can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code yourself.
• Experience managing platform migrations or maintenance-mode transition programs in live production environments.
• Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day
• Comfortable landing fast in ambiguity — this role exists to build structure, not inherit it.

• Multi-cloud environment experience (AWS, GCP, Azure), especially live platform migrations.
• Familiarity with agentic AI systems — LLM orchestration, MCP, or data pipeline architecture.
• Background in analytics platforms, data warehouses (Snowflake, BigQuery), or enterprise content intelligence.
• Experience running platform sunset programs or managing engineering teams through a product transition.
• Prior experience at a startup scaling from $10M to $20M+ ARR with a lean team.

How to be Successful

• Execution ownership: You don’t just track work — you ensure it gets done, correctly and on time.
• Systems thinking: You understand how multiple workstreams interact and proactively manage dependencies.
• Technical judgment: You can challenge timelines and decisions with informed reasoning.
• Clarity in ambiguity: You bring structure, visibility, and direction to fast-moving, undefined environments.
• Strong communication: You keep stakeholders aligned through clear, concise, and timely updates.
• Bias for action: You identify blockers early and resolve them before they escalate.
• Operational rigor: You build processes that scale with the organization.
  

Why Join Knotch

This is a rare opportunity to operate at the core of a company undergoing a major technical and product transformation. You’ll own programs that span three live tracks — our core platform, next-generation AI systems, and a full cloud-native evolution. The scope and complexity exceed what most Senior TPMs encounter, and the impact is immediate and measurable.

You’ll work with a modern stack — including GraphQL, GCP, Snowflake, and AI-native systems — alongside a team already operating at a high level of technical ambition. Your work will directly protect and grow a $17M+ enterprise business while accelerating the architecture that defines Knotch’s future.

The expected salary range for this opportunity is $130,000 -197,000 USD / $120,000-198,000 CAD depending on experience.

Our Benefits and Perks

Knotch is a fully remote company. Candidates may work from anywhere in the U.S. or Canada , EST timezone preferred. Some of our other great benefits include:

• Comprehensive medical, dental, and vision insurance eligibility
• 401(k) plan
• Unlimited PTO
• 10+ company-paid holidays
• A daily company-wide break, and more!

Equal Opportunity Employer

Knotch is a US-based equal opportunity employer. We strive to provide equal opportunities in all of our processes, including our hiring and employee experience. We pride ourselves on our three values: transparency, relentlessness, and inclusiveness.

We commit to daily work towards leading with empathy, reducing bias through periodic training, and engaging with and uplifting communities of marginalized groups. We condemn all forms of racism and discrimination on the basis of race, religion, ethnicity, nationality, gender identity, sexual orientation, age, marital status, pregnancy or parenthood status, veteran status, disability status, or any other identifier. We encourage all employees, clients, investors, candidates, vendors, and friends of Knotch to deliver honest feedback directly or anonymously so that we may always seek to improve as an organization dedicated to diversity, equity, inclusion, and belonging.