Senior Technical Program Manager

Posted 8 Days Ago
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Pittsburgh, PA
Hybrid
Senior level
Edtech • Machine Learning • Mobile • Other • Software
We’re here to develop the best education in the world and make it universally available.
The Role
Manage strategic cross-functional initiatives, ensuring alignment across teams while driving project delivery and solving related challenges. Mentor others and enhance processes for productivity.
Summary Generated by Built In

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role
:brain:  You will...
  • Own the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch
  • Partner with functions across the company—such as engineering, QA, product management, and executive leadership—to ensure communication and alignment across teams and to further collaboration across functions
  • Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches
  • Identify issues impacting delivery efficiency company-wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partners
  • Drive decisions when difficult tradeoffs must be made; serve as a role model for navigating problems with an analytical approach and calming demeanor
  • Guide and train others on standard processes so that all product and engineering teams run more smoothly thanks to you, even when you are not involved day to day.
:check:  You have...
  • 5+ years of experience as TPM, Engineering Lead, or Manager
  • B.S. or M.S. in Computer Science or equivalent degree or experience
  • Ability to relocate to Pittsburgh, PA
  • Experience working on commercial software products and their underlying infrastructure, with an understanding of client-service architecture
  • Proven track record in communicating technical issues effectively to technical and non-technical partners at different levels of the organization
  • Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
  • Flexibility to adjust plans based on new information without losing a beat while keeping morale high
  • Outstanding leadership and influence in a matrix environment
  • Ability to operate effectively even with only high-level direction
  • Ability to thrive in a fast-paced, start-up environment
  • Demonstrated self-direction, with a desire both to learn new techniques and guide others
:star:  Exceptional candidates will have...
  • 10+ years of software engineering, systems engineering or similar experience, in addition to project/program management experience
  • Deep experience with AWS
  • Experience working with teams and technical projects distributed across the globe
  • Experience running projects that include machine learning and large datasets
  • Experience articulating business questions, and using available data to find answers that translate into business recommendations

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [email protected].

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

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The Company
HQ: Pittsburgh, PA
670 Employees
Year Founded: 2011

What We Do

Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:

1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.

Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.

Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.

Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.

With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.

Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List

University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award

Why Work With Us

Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!

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