Senior Technical Product Manager

Reposted 18 Days Ago
Hiring Remotely in USA
Remote
136K-215K Annually
Senior level
Edtech
The Role
The Senior Technical Product Manager at ClassDojo will define platform strategies, drive product initiatives, and ensure alignment with user and business needs, focusing on high-impact capabilities and collaboration across teams.
Summary Generated by Built In
About ClassDojo

ClassDojo's goal is to give every child on Earth an education they love.

We started by building a communication network that connects teachers, children, and families. Today, ClassDojo is used in the vast majority of U.S. schools and reaches tens of millions of children and families globally. We’re now expanding beyond communication into building the best possible learning experiences for kids everywhere.

We’re a small, high-talent-density team with experience from leading technology companies. We value ownership, speed, and thoughtful decision-making, and we aim to create an environment where people can do the best work of their careers.

The Role

We’re hiring a Technical Product Manager for our Platform Team to help shape and scale the foundational systems that power all ClassDojo products.

As we expand into domain-specific platform areas (e.g., Accounts, Payments), this role will define product direction, drive prioritization, and ensure that platform investments are clearly connected to user experience and business impact.

This is a high-impact individual contributor role. You’ll work closely with Engineering, Data, and Product teams to turn complex, ambiguous infrastructure challenges into clear, valuable product outcomes.

What You’ll Do

Define and drive platform product strategy

  • Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as “Sign in with Dojo”

  • Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics

  • Ensure platform work is grounded in real user and business value

Deliver high-impact platform capabilities

  • Break down complex systems into incremental, shippable improvements that deliver value early and often

  • Partner closely with engineering to drive execution from concept through launch and adoption

  • Balance tradeoffs across technical complexity, product value, and cost

Establish strong platform product practices

  • Define how platform teams gather requirements, prioritize work, and align with stakeholders

  • Introduce structured, data-informed decision-making into platform roadmaps

  • Help reduce reactive work by creating clarity and alignment across teams

Partner cross-functionally

  • Work closely with Data Platform to deliver high-impact data capabilities

  • Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted

  • Act as a bridge between technical systems and end-user experience

You Will Be a Match If You …

  • Have 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles)

  • Have significant experience working on platform or infrastructure products used by multiple teams

  • Have operated in high-growth or scaling environments with increasing system complexity

  • Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery

  • Can translate technical systems into clear product direction and user/business value

  • Are comfortable working in ambiguity and turning unclear problems into structured plans

  • Have experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data)

  • Are an excellent communicator, especially in writing, and can explain complex ideas clearly

Nice to Have

  • Experience with identity, authentication, payments, or data platforms

  • Background spanning both technical systems and user-facing products

  • Experience building consumer-facing or product-led platforms

Additional Information

We are a distributed company and hire teammates who can collaborate effectively across time zones with meaningful overlap with the Americas.

We are committed to equal opportunity and building a diverse team. We consider all qualified applicants and provide accommodations throughout the hiring process as needed.

Compensation is determined based on experience, location, and skillset, in alignment with our compensation philosophy.

ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States):

CA, WA, NY, NJ, CT states: $160,000 - $215,000 (USD)

All other states in the US: $136,000 - $183,000 (USD)

#LI-Remote

Skills Required

  • 6+ years of experience as a technical PM
  • Experience working on platform or infrastructure products
  • Experience working with sensitive or regulated data
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The Company
San Francisco, CA
142 Employees
Year Founded: 2011

What We Do

ClassDojo's mission is to give every child on Earth an education they love. We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, all built by a team of 65 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with deep backgrounds in education and large scale consumer internet, including Instagram, Netflix, Dropbox, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

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