Are you a data-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact, scalability, and simplicity. Build your career with Carewell, a category-defining business dedicated to making caregiving easier.
Carewell is seeking a highly motivated and experienced Senior Technical Product Manager to lead our product management efforts, with a particular focus on evolving our eCommerce marketplace. This role, reporting to the CTO, will be pivotal in shaping Carewell's product strategy, establishing foundational processes, and guiding the team towards delivering impactful solutions for our customers. The ideal candidate is a natural leader with a passion for healthcare innovation and a proven track record of building successful products, especially in the eCommerce space.
- Define and implement product management best practices and frameworks.
- Develop and maintain product roadmaps that align with business objectives.
- Create clear product documentation, including requirements, user stories, and specifications.
- Recruit, develop, and mentor a team of junior TPMs.
- Foster a collaborative and high-performing product management culture.
- Guide and optimize the agile development process for the tech team.
- Ensure efficient sprint planning, backlog grooming, and release management.
- Work closely with business stakeholders to understand their needs and priorities.
- Facilitate communication and alignment between technical and non-technical teams.
- Define and prioritize the technology roadmap based on stakeholder input.
- Assist with work breakdown and planning for engineering efforts.
- Provide technical guidance and support to the engineering team.
- Understand and communicate technical tradeoffs and limitations.
- Lead product initiatives to enhance the functionality and user experience of Carewell's eCommerce marketplace.
- Analyze marketplace data to identify trends, opportunities, and areas for improvement.
- Collaborate with marketing and sales teams to drive marketplace adoption and growth.
- 7+ years of experience in product management, with a proven track record of success in eCommerce marketplaces.
- Proven ability to understand and work with complex technical concepts.
- Expertise in e-commerce with large categories (1,000+ SKUs) is a must.
- Demonstrated success in leading and mentoring teams.
- Excellent written and verbal communication skills, including the ability to explain technical details to non-technical audiences.
- Experience working in an agile development environment.
- Bachelor's degree in a technical or business-related field (or equivalent experience).
- Prior experience working on healthcare-related products or services.
- A graduate degree in a relevant field.
- Competitive compensation
- Health, Dental, and Vision insurance
- Short-term Disability and Life Insurance (100% employer-sponsored)
- Long-term Disability
- Supplemental Life Insurance (employee-sponsored)
- 401(k) Retirement Plan
- 100% Remote
- Generous paid time off and 6 paid holidays
- Employee discount
Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022. At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.
As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.
us in the Carewell Newsroom.
What We Do
Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones. Our story began in 2015, when our founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and expert-vetted products.
Our core values are more like care values. We put people first by viewing employees and members as family, celebrating their accomplishments with claps and cheers, and acknowledging their struggles with support and encouragement. We support with empathy by understanding problems first, then solving them with compassionate guidance. We empower members and employees alike with educational content, actionable solutions, and ongoing advocacy.
We create exceptional experiences that result in a safe, simple buying experience with reliable, responsive service for members and clear paths to growth and work-life integration for employees. We celebrate diversity by hiring people from varied backgrounds because we believe our differences drive smarter decisions, increase innovation, and foster a culture of respect. And finally, we encourage advocacy because we know that happy, healthy members and employees drive successful, sustainable companies—if members aren't raving about our service and employees aren’t singing the praises of our culture, we need to work harder.
