Senior Technical Product Manager

Posted Yesterday
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2 Locations
Remote or Hybrid
Senior level
Information Technology • Software
The Role
Lead product roadmap and specifications for a B2B, on-premise, AI-driven video analytics product. Define performance, scalability, and cost benchmarks for hardware-accelerated systems, collaborate with engineering, gather customer feedback worldwide, and translate technical requirements into hands-on product designs and releases.
Summary Generated by Built In

Description  

BriefCam, recently acquired by Milestone, a Canon company, is the industry’s leading provider of Video Synopsis® solutions for rapid video review and search, real-time alerting, and quantitative research insights. 

We are growing and looking for a Senior Technical Product Manager with a strong background in software development or DevOps, and a deep understanding of AI-driven systems, including hardware-accelerated architectures, to join our core product team. The Technical Product Manager will be responsible for driving the development and execution of the product roadmap, working closely with cross-functional teams to deliver innovative solutions to market. 

Responsibilities 

  • Responsible for defining product and service specifications and requirements; making decisions regarding priorities and the execution and release of the technical areas’ roadmap   
  • Define and evaluate performance, scalability, and cost benchmarks for AI-driven, hardware-accelerated systems, and use them to guide product decisions and prioritization in close collaboration with Engineering. 
  • Collaborate with Engineering teams to ensure that the product meets the requirements in terms of user experience, engineering feasibility, and customer expectations. 

           Analyze customer usage and feedback continuously and communicate the roadmap and priorities to all stakeholders. 

  • Meet with customers and partners worldwide to gather feedback, requirements, and priorities for R&D. 
  • Engage in close collaboration with management and global business teams on new product opportunities and product roadmap. 
  • Incorporate feedback from customers into the product design cycle, including the creation of specifications and designs (hands-on).   

Requirements 

  • 5+ years of experience in technical product management at a technology company, working on a B2B, on-premise, highly technical product – Mandatory Very strong technical skills with the ability to understand and discuss modern architectural concepts, cloud/on-premise deployments and terminology, algorithms, APIs, and integration details. – Mandatory   
  • Strong technical depth in at least one of the following domains
  • High-performance computing and hardware-accelerated systems, including GPUs, AI and ML workloads, performance optimization, and hardware-software tradeoffs. 
  • Platform and integration architecture, including APIs, SDKs, and complex system interoperability. 
  • An understanding of the development and delivery of Linux-based products, the Linux ecosystem and the latest trends in Linux installation 
  • Ability to deeply understand and translate market/customer problems and opportunities to clearly articulated product requirements. 
  • Ability to translate complex technical concepts, architectures, and trade-offs into clear, plain-language explanations that enable informed decision-making by executive leadership and non-technical stakeholders. 
  • An initiator and a pusher. Has the urge and ability to make things happen and to solve practical problems in a dynamic environment. 
  • Ability to balance near-term needs and strategic business vision, deal with changes, and adapt to changing priorities.  
  • Strategic thinker, with drive and proven experience for making an impact and customer satisfaction. 
  • Excellent communication skills: collaborating, negotiating, persuading, writing, public speaking and listening, primarily in English. 
  • Experience in video / video analytics products – strong advantage. 
  • Vertical specific experience: law enforcement, retail, transportation, Health – advantage. 
  • Bachelor or master’s degree, or equivalent experience in a relevant area. 

 
About UsMilestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset - freedom, inclusion, and togetherness - we always consider our employees, partners, and communities in everything we do. About the TeamYou will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Skills Required

  • 5+ years of experience in technical product management at a technology company working on B2B, on-premise, highly technical products.
  • Very strong technical skills to understand and discuss modern architectures, cloud/on-premise deployments, algorithms, APIs, and integration details.
  • Strong technical depth in at least one domain: high-performance computing/hardware-accelerated systems (GPUs, AI/ML workloads) OR platform/integration architecture (APIs, SDKs) OR Linux-based product development and delivery.
  • Experience defining and evaluating performance, scalability, and cost benchmarks for AI-driven, hardware-accelerated systems.
  • Ability to translate market/customer problems into clear product requirements and prioritize roadmap accordingly.
  • Ability to translate complex technical concepts and trade-offs into clear, plain-language explanations for non-technical stakeholders.
  • Hands-on involvement in creating specifications and designs as part of the product design cycle.
  • Proven initiative and ability to drive execution and solve practical problems in a dynamic environment.
  • Ability to balance near-term needs with strategic vision and adapt to changing priorities.
  • Excellent communication skills: collaboration, negotiation, persuasive writing, public speaking, and listening (primarily English).
  • Bachelor's or Master's degree or equivalent experience in a relevant area.
  • Experience in video/video analytics products.
  • Vertical-specific experience (law enforcement, retail, transportation, health).

Milestone Technologies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Milestone Technologies, Inc. and has not been reviewed or approved by Milestone Technologies, Inc..

  • Parental & Family Support Paid parental leave, childcare benefits, and a structured return‑to‑work program are highlighted alongside family medical leave, indicating strong support for growing families.
  • Leave & Time Off Breadth Generous paid time off with multiple paid holidays, a floating holiday, sick time, and bereavement leave is consistently emphasized, with flexible holidays enhancing usability.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is complemented by disability and life insurance, mental health benefits, wellness programs, an EAP, and inclusive provisions such as abortion travel benefits.

Milestone Technologies, Inc. Insights

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The Company
HQ: Fremont, CA
1,720 Employees
Year Founded: 1997

What We Do

Milestone is a Managed Service Provider that uses a holistic approach to bridge the gap between technology and people. At Milestone, we go above and beyond the typical scope of day-to-day, break-fix issues to supply proactive and comprehensive IT services. We make it our mission not only to resolve your IT problems, but study and improve the overall workflow and functionality of your business. Our mission is to revolutionize the way IT is deployed and supported worldwide. Every service we provide is driven by experienced people who are determined to help our clients achieve their goals by understanding their business and aligning our resources accordingly. We exist to simplify IT, save resources, foster growth, and facilitate innovation—all of which streamline the path to success.

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