As a Senior Technical Product Manager (d/f/m) your responsibilities will include:
- 5+ years of technical product manager experience driving digital products in B2B or B2B2C environments.
- Experience of driving initiatives from initial concept through launch and continuous post-release improvement.
- Educational background or hands-on experience in Software Engineering or similar.
- Strong technical literacy: you are comfortable discussing system architecture, working closely with engineering teams, and making technical trade-offs.
- Ability to combine quantitative metrics (analytics, A/B testing) with qualitative user feedback to build compelling product cases and conduct root-cause analysis.
- Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems will be a plus.
What you will need to succeed in this role:
- Drive cross-functional product projects end-to-end from initial concept through execution and post-launch iteration.
- Identify high-impact opportunities for user acquisition, engagement, and retention within a B2B/B2B2C framework.
- Partner closely with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features.
- Maintain comprehensive technical/operational documentation and operational runbooks.
- Perform deep root-cause analysis on user frustration and translate ambiguous, complex inputs into clear action plans.
- Align and communicate strategic direction, progress, and trade-offs regularly with leadership and internal stakeholders.
- Mentor and guide engineers and designers to foster product-led excellence across teams.
Skills Required
- 5+ years of technical product manager experience
- Experience driving digital products in B2B or B2B2C environments
- Experience driving initiatives from initial concept through launch and continuous post-release improvement
- Educational background or hands-on experience in Software Engineering or a similar field
- Strong technical literacy, including comfort discussing system architecture and making technical trade-offs
- Ability to combine quantitative metrics and A/B testing with qualitative user feedback
- Experience conducting root-cause analysis
- Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems
What We Do
Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries. Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform. Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least. vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever. Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.
Why Work With Us
Join us to shape the future of live entertainment with purpose and variety. Whether you’re refining innovative product features, creating memorable fan experiences, closing strategic partnerships, or driving customer success — every step at vivenu impacts hundreds of clients and thousands of fans daily. Here, your work truly matters.
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