Job Description:
Experience
- 4 to 8 years of hands-on support experience with ACI Base24-eps applications.
- Proven track record in application support roles within the cards and payments domain.
Key Responsibilities
- Monitor, troubleshoot, and resolve issues in Base24-eps payment systems.
- Act as the first responder for production issues, ensuring minimal downtime.
- Diagnose and resolve transaction failures, ISO 8583 message issues, and system outages.
- Handle transaction failures, outages, and performance issues with a structured problem-solving approach.
- Support integration of Base24-eps with other bank systems and external card schemes.
- Collaborate across teams, clearly explaining technical issues to stakeholders.
- Maintain and support payment networks, ATM/POS/Ecom systems, and settlement processes.
Skills & Competencies
- In-depth knowledge of ISO 8583 messaging systems.
- Strong analytical, debugging, and problem-solving skills.
- Experience with Base24-eps modules and integration processes.
- Good understanding of payment networks, ATM/POS/Ecom systems, and settlement workflows.
- Ability to work effectively in a 24x7 support model.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Skills Required
- 5+ years of experience in Switch systems
- Hands-on experience on Base24 EPS
- Demonstratable experience in configuration, scripting, use of SDK
- Experience/understanding on Australian and scheme compliance requirements
- Experience with interfacing with card schemes and formats
- Experience integrating Base24 with other bank systems
- Strong analytical / problem-solving, debugging, testing skills
- Strong programming experience in C++, Java
- Experience on Linux, VMware
- Experience on cloud systems (Azure, AWS)
- Experience on ISO 8583, XML specifications
- Knowledge/experience in implementation, certifications of interchanges like VISA, MasterCard, Amex, JCB
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
-
Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
-
Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
-
Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
