Job Description:
Experience
- 4 to 8 years of hands-on support experience with ACI Base24-eps applications.
- Proven track record in application support roles within the cards and payments domain.
Key Responsibilities
- Monitor, troubleshoot, and resolve issues in Base24-eps payment systems.
- Act as the first responder for production issues, ensuring minimal downtime.
- Diagnose and resolve transaction failures, ISO 8583 message issues, and system outages.
- Handle transaction failures, outages, and performance issues with a structured problem-solving approach.
- Support integration of Base24-eps with other bank systems and external card schemes.
- Collaborate across teams, clearly explaining technical issues to stakeholders.
- Maintain and support payment networks, ATM/POS/Ecom systems, and settlement processes.
Skills & Competencies
- In-depth knowledge of ISO 8583 messaging systems.
- Strong analytical, debugging, and problem-solving skills.
- Experience with Base24-eps modules and integration processes.
- Good understanding of payment networks, ATM/POS/Ecom systems, and settlement workflows.
- Ability to work effectively in a 24x7 support model.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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Top Skills
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
