Associate Technical Consultant (ATC)

Location: Sydney, Melbourne or Canberra
Reporting to: Director of Customer Success, ANZ & SE Asia

About Daon

Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure.

Our TrustX platform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology.

Recognised as a leading provider by multiple analyst firms including Gartner®, Kuppinger Cole, and Frost & Sullivan®, Daon is at the forefront of shaping the future of identity security.
Role overview

We are looking for an Associate Technical Consultant (ATC) who wants to apply their knowledge and skillset in enterprise web and mobile solutions based on the Daon technology stack.

This role will be located in Sydney, Melbourne or Canberra.

You will have hands-on involvement in TrustX implementation, and in educating, guiding and advising our clients in best practices deployment of Daon technologies.  The successful candidate must be:

• Willing and able to act under the direction of a Technical Project Manager and/or Principal Technical Consultant
• Experienced in the development of scalable business solutions for web-based users on mobile and desktop
• Have the capability to clearly articulate appropriate methodologies for deployment of Daon technology and SDK’s, to an audience grounded in the development community for Identity Assurance and Authentication
• Able to help Daon’s customers to deploy and integrate TrustX technology by providing robust and scalable solutions, built to handle the performance demands of millions of end users.

 What you will do:

• Development (coding and unit testing) of product artefacts as required by Daon’s customers, using a variety of backend technologies – including Java, Python, HTML5, REST API Services, JSON
• Mapping of customer requirements onto the design and deployment of successful TrustX implementations
• Documentation of solution collateral
• Coordination and collaboration with other team members, to ensure that project deliverables are reliable, reflect best practices in IDV, and meet or exceed client requirements
• Clear and timely communication with internal and external customer stakeholders
• Assistance with complex deployment, UAT and go-live scenarios
• Other duties will be assigned as the role evolves and the business develops.

What you have:

• Bachelor’s Degree in Computer Science, IT or related field
• Minimum 1-3 years’ relevant developer experience, ideally in a customer-facing environment
• Capable of understanding and articulating the business context in which the Daon technology stack is relevant and important to our customers
• Strong working knowledge in enterprise web development
• Proficient in Python, Java and Javascript/Typescript and 3rd-party frameworks (eg. Spring Boot, React, Vue, Angular, Dagger)
• Experience working with version control systems such as GIT, SVN
• Strong API web service design and development knowledge
  

Nice to Have:

• Working experience with a software product vendor in the Financial Services and Telecommunications industries
• Knowledge and understandings in information security, biometrics, and Public Key Infrastructure
• BPMN and Business Process Modelling skills
• Demonstrable experience and knowledge of web UI design
• Working knowledge of cloud-based platforms such as AWS
  

What we offer:

• Work in the rapidly growing fields of identity verification, authentication, biometrics, telephony, and fraud.
• The opportunity to significantly shape and improve the quality framework of our flagship SaaS offering.
• Competitive salary and benefits.
• A flexible, supportive environment that respects work/life balance.
  

Join the brightest minds from around the globe as we build the future of digital identity!

Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported.