Senior Technical Business Analyst

Reposted 8 Days Ago
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Toronto, ON, CAN
In-Office
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Lead technical business analysis and specification authoring for banking contact center systems; develop RPG/CL code on iSeries (AS/400), define job schedules, manage issues, coordinate SIT/UAT, and follow SDLC.
Summary Generated by Built In
Company Description

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Complete Duties

  Understand business requirements, Uses Cases and functional specifications·        

Create Technical Specification documents·        

Identify and analyze issues and discuss them with business for resolutions.·      

  Build the RPG/CLE codes as per the technical specification.·       

 Review the unit test cases. Coordinate for SIT and UAT with respective teams. ·        

Define the jobs in iSeries Advanced job scheduler.    ·      

  Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs·       

 Maintaining the issues/queries log and coordinate with testing team.·        

Follow the SDLC process established in the organization and create and maintain all relevant requirements artifacts

Skills Required

Should have atleast 10+ years as a Technical Business Analyst.      

Atleast 3+ years of experience as a BA in Contact Center area.      

Should have development experience in iSeries using RPG/400, RPGLE, CL/400, and CLLE programming.         

 Good to have knowledge of Mainframes for checking the datasets which would be transferred to AS-400 instance.·        

Must be able to fix the issues in IST/UAT production within the defined time.·       

 Must possess good knowledge & hands on experience in banking domain in the areas of retail banking and credit cards.Very good written and oral communication skills, stakeholder interaction skills, self motivated and proactive.

Skills Required

  • 10+ years as a Technical Business Analyst
  • 3+ years experience as a BA in Contact Center area
  • Development experience on iSeries/AS-400 using RPG/400, RPGLE, CL/400, CLLE
  • Define jobs in iSeries Advanced Job Scheduler
  • Create technical specification documents and requirements artifacts; follow SDLC
  • Build and maintain RPG/CL code and review unit test cases
  • Coordinate SIT and UAT, maintain issues/queries log, fix IST/UAT/production issues within defined time
  • Hands-on experience in banking domain (retail banking and credit cards)
  • Good written and oral communication and stakeholder interaction skills; self-motivated and proactive
  • Knowledge of Mainframes for dataset validation (good to have)
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The Company
Year Founded: 1999

What We Do

System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.

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