Senior Technical Account Manager - Scibids AI

Senior Technical Account Manager – France (Paris)

Scibids is a global leader in AI-powered digital campaign activation. Scibids empowers global brands to drive specific KPIs and tangible outcomes more effectively while improving operational efficiency and reducing manual lift. Scibids technology does not rely on digital identifiers such as cookies and can be activated across leading Demand-Side Platforms such as The Trade Desk, DV360, and Xandr to mention a few. To learn more visit https://doubleverify.com/scibids-ai/

Recently, DV closed its acquisition of Scibids providing an End-to-end, comprehensive measurement and granular optimization. DoubleVerify is the recognized market innovator with the technology and tools that accurately authenticate the quality of digital media and drive ad performance for the world's largest brands. DV provides media transparency and accountability to deliver the highest level of impression quality for maximum advertising performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital ecosystem that help build a better industry. Learn more at doubleverify.com

The mission of Scibids is to provide media buyers with fully automated buying strategies for display campaigns, bringing the best performances for a minimum human work. 

As a Technical Account Manager / Programmatic Specialist, your role will be to work with & educate campaign managers and traders on how to use and leverage the Scibids software. Two of the key objectives for the role will be to offer first class service & increased adoption rate of the product by our customers. This position will combine strong problem solving and teaching skills, analytical rigour and interpersonal skills

On a day to day basis, your responsibilities will specifically include:

• Onboarding – leading with the onboarding of new clients
• Be main point of contact for any client questions or concerns – own specific client relationships from an Account Management perspective
• Lead training sessions & improve the knowledge and skills of your clients
• Lead impact review sessions, proving the ROI of Scibids & why we are a focal point of their plan
• Strategize with your sales lead to grow and develop existing client business and win net new business
• Problem solving working with the wider Scibids team to get answers to potential issues
• First class custom service we strive to have an approach that is forward thinking and opportunistic, given that we love to build strong working relationships with our clients and the foundations of this come from the service

Preferred qualifications:

• Professional experience in programmatic trading, Analytics or customer success/account manager team in the programmatic space
• Has experience in at least 2 of the following DSP’s DV360, The Trade Desk, Xandr
• Fluent in French, English and Strong written and verbal communication skills with internal/external team members
• Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
• Start up environment experience would be an asset
• A can-do attitude to provide energy, drive and enthusiasm
• Ambition to grow your career as the company scales

Advanced mathematics studies or a maths major will be an asset

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!