The Role
The Senior Systems Performance Engineer conducts site surveys, validates designs, supports deployment and post-deployment activities, and provides performance feedback for 5G network systems.
Summary Generated by Built In
JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country.
Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military.
5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.
We are seeking a Senior Systems Performance Engineer in our Syracuse, NY location.
Job Duties:
- Pre Deployment Activities: Conduct site surveys and CW testing to capture accurate RF, structural, and environmental details. Validate and refine iBwave designs based on real world constraints and customer discussions. Support design review, ensuring compliance with RF standards, coverage objectives, and product capabilities.
- Documentation & Engineering Coordination: Produce and maintain critical project documentation, including: Fiber Logical Diagrams, Rack Diagrams / Rack Elevations, Sector & PCI Mapping, CellHub Cascading Diagrams, As Built Designs. Ensure clear handoff of materials from survey through commissioning and closeout. Drive consistency and efficiency by developing engineering templates, standards, and workflows.
- Deployment & Commissioning Support: Provide construction and integration support to ensure systems are built and turned up according to design. Perform configuration reviews, parameter audits, and commissioning validation. Support FE/DET with on site or remote troubleshooting during installation and integration.
- Post Deployment Services: Conduct RF walk testing, throughput testing, and coverage validation after installation. Evaluate network KPIs to ensure performance meets expectations for reliability, coverage, and capacity. Perform troubleshooting and optimization to resolve performance gaps or design to field mismatches.
- Product, Process, and Cross Functional Feedback: Provide data driven performance feedback to PLM/PO for feature refinement, roadmap decisions, and design improvements. Collaborate with R&D and NPI on system behaviors identified during deployments or RF validation. Share best practices and participate in training/knowledge transfer sessions with FE, DET, and other engineering teams.
Requirements:
- Master’s Degree in Electrical or Electronics Engineering plus three years of experience in the offered position or as an RF Engineer or Network Engineer with a telecommunications company or Bachelor’s Degree in Electrical or Electronics Engineering plus five years of progressive post-Bachelor’s experience in the offered position or as an RF Engineer or Network Engineer with a telecommunications company.
- All required experience must have included designing and integrating 4G and 5G radio networks based on RF theory and 3GPP standards, and LTE including VoLTE and RAN networks and frequency bands; understanding RF propagation, interface, intermodulation, frequency coordination, and cellular system design including link budgets; experience with 4G and 5G NR call flows with integration of protocols S1-MME, S1-U, and X2; knowledge of carrier aggression, DSS, single user and multiuser MIMO, higher order modulation on 4G and 5G technologies to improve network performance, capacity, and reliability; performing network planning, using coverage prediction tool iBwave, and conducting after-installation measurement using RF scanners; and using QXDM/QCAT, XCAL/XCAP, PCTEL seahawk, and TEMS/Actix.
- Position requires approximately 25% domestic travel for site visits. #LI-DNI
At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you.
At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.
Skills Required
- Master's Degree in Electrical or Electronics Engineering plus three years of experience
- Bachelor's Degree in Electrical or Electronics Engineering plus five years of progressive post-Bachelor's experience
- Experience designing and integrating 4G and 5G networks
- Understanding of RF propagation and cellular design
- Experience with RF planning tools like iBwave
- Knowledge of various testing and troubleshooting tools
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The Company
What We Do
Wireless technology now impacts nearly every aspect of daily life around the world. As the fastest-growing global tech company, JMA Wireless designs and delivers cutting-edge wireless technology solutions that modernize how people learn, work, live and play, like never imagined. We power today’s leading industries through next-generation software-based 5G, private wireless networks, 5G-ready antennas and connectors, and advanced indoor 5G capabilities — all manufactured in the U.S. Our headquarters, along with the first-of-its-kind 5G campus, are located in Syracuse, NY, with innovative tech hubs around the world. Join our team to shape the future of wireless technology and elevate how people experience the world! JMA designs and builds next-generation communication systems, delivering the industry’s most powerful technologies enabling 4G LTE, 5G, CBRS, and LAA on networks worldwide. JMA XRAN™ leads the industry with the only 100 percent software-based RAN platform, combined with TEKO™, NWAV, and RF distribution technologies. JMA’s millimeter-wave IOTA platform provides a best-in-class radio footprint for indoor 5G deployments.
