Senior Systems Engineer (プリセールスSE) – Japan
Enterprise networking in Japan is evolving fast. Wi-Fi 7, cloud-managed infrastructure, and modern security architectures are reshaping how enterprises build and manage their networks. NETGEAR is growing its presence in Japan and we are looking for a Senior Systems Engineer who wants to be at the front of that shift.
This is a rare opportunity to be the primary technical voice for a global networking brand in Japan, working directly with enterprise customers, channel partners, and a collaborative global engineering team. If you enjoy solving complex technical problems, building trusted customer relationships, and seeing the direct impact of your work, this is the right opportunity for you.
We know the perfect candidate may not check every box, and that is okay. If you have a strong networking foundation, a customer-facing mindset, and a genuine passion for technology, we want to hear from you.
Where You Will Work
Based in Japan, Tokyo area preferred
Hybrid environment, remote with regular on-site customer visits
Domestic travel approximately 25 to 50% depending on projects
What You Will Do
Be the go-to technical resource for enterprise customers and channel partners across Japan, leading solution design, product demonstrations, and proof-of-concepts
Design and support deployment of enterprise networking solutions including switching, routing, wireless, security, and cloud-managed platforms
Present technical solutions clearly to diverse audiences including enterprise IT teams, channel partners, and senior stakeholders
Support channel partners including MSPs, VARs, and distributors through joint engagements and technical guidance
Work closely with NETGEAR's global engineering and product teams, contributing field feedback that directly influences our product roadmap
Own the technical handoff from pre-sales to post-sales, supporting customers through onboarding, troubleshooting, and escalation management
Stay current on enterprise networking trends and the evolving technology landscape in Japan
What We Are Looking For
5 or more years of experience in a systems engineering, network engineering, or customer-facing technical role such as pre-sales SE or technical sales
Solid Layer 2/3 networking fundamentals including switching, VLANs, routing, and QoS
Familiarity with Wi-Fi technologies including Wi-Fi 6, 6E, or 7. Deep expertise is not required; a willingness to learn and grow in this area is what matters
Strong troubleshooting skills across wired and wireless enterprise environments
Business-level Japanese for all customer and partner engagement
Functional English for internal communication and collaboration with global teams
Nice to Have, But Not Required
Experience with cloud-managed networking platforms such as NETGEAR Insight, Cisco Meraki, Aruba Central, or Juniper Mist
Familiarity with Zero Trust security concepts
RF planning tool experience such as Ekahau or Hamina
Industry certifications such as CCNA, CCNP, CWNA, or equivalent
Experience working with channel partners, MSPs, or mid-market enterprise customers
Familiarity with AV over IP solutions and the ProAV space
What You Can Expect From NETGEAR
A collaborative, close-knit global team that genuinely supports each other
The opportunity to represent a globally recognized networking brand as the face of NETGEAR in Japan
Direct access to product and engineering leadership, where your field insights will shape our roadmap
A company that is growing its Japan presence and investing in the right people to lead that growth
Competitive compensation and a flexible hybrid work environment
Company Statement/Values:
At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.
We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Skills Required
- Professional working proficiency in Japanese and English
- 5+ years of experience in Systems Engineering or a similar role
- Expertise in Wi-Fi 6/6E/7 technologies
- Experience in Layer 2/3 switching, VLANs, routing, QoS
- Knowledge of Zero Trust security concepts
- Experience using RF design tools like Ekahau
- Industry certifications such as CWNA, CCNA/CCNP
What We Do
At NETGEAR, we turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. Easy to use. Powerful. Smart. And designed just for you. For Home NETGEAR makes it easy for you to have the smartest home in the neighborhood, with the latest, fastest networking technology products. From the most advanced wireless internet connectivity, to superior streaming, remote home video monitoring, and storage solutions, your home networking system will have the speed, range and performance you need, every time you need it. At NETGEAR, we focus on all things connected, with the goal of making your online experience seamless so you can sit back, relax and do more. For Business In business, confidence is everything. When it comes to your network, it’s even more important. Whether you’re a small business with big dreams or a mid-size business ready to take the next step, you need to share access and ideas safely, connect remote locations securely and give your people the tools to perform. At NETGEAR, we provide networking, storage and security solutions without the cost and complexity of big IT. Our advanced range of reliable, affordable networking products are easy to install and maintain. We deliver solutions you can count on, so you can spend more time on what matters most – growing your business. For Service Providers Keeping your customers happy and loyal is everything. At NETGEAR we are dedicated to your success. That’s why we deliver the tools and solutions you need to keep your residential and business customers connected, productive and satisfied. Partner with NETGEAR for home connectivity, home media, security and automation, and mobile solutions. We pay attention to the details that matter to you to deliver custom, cost-effective and scalable solutions that contribute to your bottom line.
