Senior Systems Engineer

| Wakefield, MA, USA | Hybrid
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Vestmark is looking to add a mid-senior level member to the Managed Services team. As a Senior Systems Engineer, you will ensure that Vestmark delivers and continues to deliver a high performance and reliable service. You will work on the next revision of our service whether it’s architecting, designing, contracting, re-engineering or implementing the next generation of our service. You will be the primary problem solver for IT service issues. You will work on routine system performance analysis, recurring system maintenance, network troubleshooting, system administration and more. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving.

Responsibilities:

  • Monitor trends of system issues and propose solutions to recurring problems
  • Work with the lead System Engineer(s) to enhance server monitoring, resolve SaaS issues, patching Windows servers, ESXi hosts, Cisco devices and more
  • Monitor daily/nightly operations including system backups, database backups and resolve open issues
  • Schedule system changes on production servers as and when required
  • Troubleshoot issues across the stack (hardware, network, applications, database, storage) and assist other system engineers to resolve advanced system issues
  • Work closely with the storage administrator and periodically test storage replication between the sites. Document critical processes including data snapshots, DR replication, storage failover etc.
  • Utilize AWS services such as IAM, EC2, RDS, S3, Lambda, VPC, ECS/EKS, Migration Services, and Beanstalk to provide highly available, secure, and reliable services.

Requirements:

  • 7-10+ years of work experience in a production data center setting
  • 7+ years of experience in Microsoft technologies (Windows Server 2008R2, Active Directory, DNS, Windows Clustering)
  • 4+ years of experience with server virtualization using VMware and server monitoring tools and scripting experience (Powershell, Perl, etc.)
  • Experience with AWS services such as IAM, EC2, RDS, S3, Lambda, VPC, ECS/EKS, Migration Services, and Beanstalk and providing highly available, secure, and reliable services.
  • Ability to contribute to the growth and development of our core values: We Before Me, Positive Energy, Knowledge Explorer, and Own It
  • BS in Computer Science, Engineering or a related technical field, or equivalent experience

Preferred qualifications:

  • Experience with MS SQL Server, SQL Performance Analysis, MS Windows Performance Monitoring and Analysis
  • Experience with High Performance Storage Subsystems (e.g. 3PAR, Netapp, etc.)
  • Familiarity with network technologies including VLAN, HTTP(S), SSL/TLS, SFTP, Load-balancers

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information. Please note, we are unable to sponsor an employment Visa for this role.   #LI-Hybrid  #LI-TG1


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An Insider's view of Vestmark, Inc.

What are some social events your company does?

The Vestmark Fun Committee has hosted various virtual games, ping-pong/pool tournaments and baseball game outings that I’ve participated in and truly enjoyed. It boosts company morale and gives me the opportunity to get to know the fun and silly side of my coworkers from my own team as well as those from other departments.

Joan

Manager, VAS Trading

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Principal Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Senior Director, Engineering

How do you collaborate with other teams in the company?

We have learned to meet over Zoom as well as utilizing channels and direct messages in Slack. Today, as a hybrid office, we have more tools at our disposal to collaborate cross functionally. A great example would be with Slack channels having organized conversation, including files, graphics, and links makes for information readily available.

Thomas

Staff Project Manager

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
Vestmark has a Charitable Committee that focuses on contributing in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Vestmark provides employees with a flexible work schedule that includes flex start and end times.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,750 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability insurance
Dental insurance
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision insurance
Health insurance
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance bonus
Child Care & Parental Leave
Generous parental leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Family medical leave
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Return-to-work program post parental leave
Company sponsored family events
Vestmark sponsors family oriented events including a summer event and our annual Halloween trick or treat event.
Vacation + Time Off
Generous PTO
3 weeks - prorated from start date. Additional day for each year of service up to 10 years.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Vestmark hosts company events throughout the year.
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

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